Bob's Wheel Alignment

I cannot say enough good things about Bob's Wheel Alignment. Their integrity and professionalism is outstanding. Firstly, their alignment service is exceptional. Secondly, I experienced an unfortunate situation and Bob made it right. As a small business owner myself, I have the upmost respect for him and his business practice.

Had a small local shop perform an alignment on my pickup truck and received it back with a misaligned steering wheel. Took it back and the truck steering then felt numb and vague. Decided to take it to Bob's and the truck steers like new. This result, combined with their pleasant, friendly attitude earned them a new repeat customer.

This week was only the second time I've had my 2012 Ford at Bob's and the first time for something that could get pricey.nI had my car towed there early after this past Monday after the front right brake caliber became disconnected causing my car not to go forward which must've happened as a result of something not being tightened enough when a family member did a brake job for me.nnAnyway, my father called Bob's to let them know my vehicle was being towed there. I did not have an appointment and I know they stay pretty booked so I was not expecting my car to be fixed and ready that day or even the next. Honestly I was expecting maybe Thursday at the soonest. I got a call on TUESDAY from Todd with an explanation of what happened (which the tow truck figured out but Todd went into more detail) and what was left to be done because I decided since it was already there to go ahead and get an alignment and inspection done. When I asked how much I was looking at Todd said about $300 but when one of the ladies called to tell me my car was done and my total it only came to $258 and change. Thank you to the mechanics who worked on my car and got it completed sooner than I expected!nnThe previous time I had my car here was June 2018 for a front left wheel bearing that Univ. Tire and Auto told me I needed almost a year prior and could not do an alignment on the new tires back then. Ricky told me I did not need that repair but actually needed two tires for the back and he could try to match them. When I told him my plans for trying to match an extra tire that came with my vehicle when I purchased it he was totally fine with it and DID NOT try to do a hard sell on their tires like some places might. He accepted my decision and that was the end of that conversation. This is what first made me trust Bob's and realize how honest these guys are!

Very pleasant and they do excellent work

Bob's did an excellent job of repairing the heater in our company vehicle.nThanks guys.