UFC GYM Mililani

Tried to cancel the membership, they insisted it could not be done over the phone and that we had to come in to do it and two months later after still being charged said we had never come in to cancel it and there was nothing they could do about it. After that they were extremely rude and gave us poor customer service.

Vey disappointed in the unethical billing practices at UFC Mililani. My credit card was canceled due to fraud, so me and my husband's automatic payment did not go through. There was no way to make my payment online, and I was never able to get through to a billing representative. I finally called my gym and made my payment. The women who helped me said they would waive the $10 late fee. But, when I looked at my credit card for March payment I noticed they still charged us the late fee. I called the gym to discuss this problem, and got the same women who waived our late fees. She said she would discuss it with her manager and get back to me. Which never happened. We have not used our gym membership since the COVID shutdown, but chose to keep our account active until this month. We wanted to support this local business. However, we now regret our decision because they are dishonest!

Best place to get your workout in. Music is always on point and the staff are super motivating and friendly. It's impossible not to enjoy the UFC family environment!

An amazing well kept place. The entire place is well kept and always having someone cleaning something. This gives me ease and confidence the equipment is both clean but also its always being inspected for safety as well. Moreover the people are friendly, some of them may be off putting or intimidating, but i retort what gym doesn't have those types of individuals. Nonetheless, overall a great place to get the results that you want for your body, make everlasting relationships, and most of all learn how to make those results faster and faster.

Staff greets us as we enter the gym giving the welcoming you as it was your second home. Then when we drop off our kids to the “Kids Club” they take over as quickly as they can so that you can make a grand escape to your workout as they try to calm your child by distracting them with toys around them. UFC Gym Mililani has a great community with everyone being mindful of the gym equipments by either wiping down the equipment they use to putting back your own weights. Gym is always clean and staff is “On Point” when it comes to friendly service.