Greater Nevada Credit Union

Sadly this is the first real issue I've had with this branch, usually not one to complain over minor issues but this was irritating. During this covid nonsense, was told not to enter if I have flu like symptoms, I do, so attempted to use their irritatingly slow phone teller to pay my vehicle loans... which then rerouted me to a person who wanted to charge extra to process my loans.nnSo you don't want me to come in, your phone teller was unable to do it, so you reroute me and after nearly 20 mins on hold (I live 2 mins away) try to charge me more? No.

so i just went to the GNCU. in dayton and i was there at 3.45 and the door was locked and so i stud there and stud there untill the laby came out and ask me what i needed help with and she sed they were closed at 4. it was 3.57, so i sed when do you close, at 4. ok its not 4. and i asd i have bin here 15 min. The lady was not nice and told me to go to the atm but i told her i needs 100.00 $ bills but the atm only gives you 20.00s. i was so made and wont be back to the dayton one.

Very poor customer service. My brother was banking here. Just started an account. Then our brother on the east coast died. He didn't put money in the account and instead of letting him start fresh, or removing some of the debt, they told him they'd keep it open to accrue more debt for not having money in it and then close it when they felt like it. Now he owes thousands of dollars here for simply forgetting the account after his brother died. The woman was cold and more concerned with her makeup. Woman, you're still ugly inside there. It's not helping anyone!!!

They are always very friendly, very knowledgeable, and quick and efficient. I rarely wait for more than a minute in line; usually I am able to walk right up to a teller.

The people working there are always very informative, helpful and kind. I'm happy with their service