Genesis of Arapahoe

Both of the Stars are for the sales department and finance. I bought a blue Genesis G80, and they did everything they could to get in my price range. Devin was awesome and it took less time than any other car buying experience I've had. I got to test drive the car for as long as I wanted with no pressure.nnThe service department however is completely lackluster especially for a luxury brand.nnNot only did my blown tire not qualify for valet service for whatever reason. But then I had to speak to 3 Separate people to get anything figured out when I called. At the end all I got was that I has to come in for a drop in appointment. I came today and now I'm told that I should multiple new tires even though I have the insurance it'll still cost me money. Not only that but the tires don't come in until Tuesday and I basically have a barely drivable able car until then because I have multiple places I need to drive that are all highway. Then I'm told there are no loaner vehicles available either. I even asked about a downgrade loaner, literally any car on the lot and was told no. My parents have had high end Lexus and I've had Acura's and I can safely say I have never had such a bad service experience without a resolution that actually works for me.nnFinally on Monday my tire was replace. I told them before I came in that my car was making a creaking sound underneath and was brushed off and told they didn't have any time to look at it.nnToday I tried to schedule an appointment for the creak (and my newly found lack of AC) and now have to wait until June 7th for an appointment. This means that I have 2 solid months with a car that may or may not be dangerous to drive.nnTo sum up my review, if you are looking an easy and quick Car buying experience definitely come here and see Devin. If you are looking for long term support on your Car make sure you have another place to take it that seems to car about you past your purchase.

The entire purchase process was excellent. Brian Wheeler is a total professional. He communicated effectively and made the entire car buying experience painless. He is knowledgable and personable. I'd buy a car from him again! :)

Definitely the best dealership experience I’ve ever had. Got a fantastic deal and I definitely recommend Duston for making the process super easy and low pressure! As for the Genesis... literally the best car I’ve ever owned!

I have dealt with lots of dealerships and I have to say Genesis of Arapahoe is by far the easiest to deal with. I walked in told Seth what I was looking for and he brought me right to the perfect vehicle, the Genesis G70! I had the G80 and it was too big, so the G70 gives me the same vehicle in a smaller package! He made sure I got the price I asked for and everything I wanted included! If you’re looking for an amazing car and an awesome team to work with, go there and ask for Seth!

Jevion helped my wife and I with the purchase of a Genesis G80. His knowledge of the vehicle was tremendous and he was extremely informative, professional and pleasant to work with. Jevion also worked to get us a better trade in value for our old vehicle. We will definitely be back for our future auto needs and we'll be recommending Genesis of Arapaho to friends and family. Thank you Jevion!