Map
Detailed Information
- Place Types Meal delivery
- Address 4395 Union Rd, Cheektowaga, NY 14225, USA
- Coordinate 42.932859,-78.753709
- Website https://www.dominos.com/en/?redirect=homepage&utm_source=google
- Rating 3.8
- Compound Code W6MW+4G Cheektowaga, NY, USA
Openning hours
- Monday 10:30 AM – 12:00 AM
- Tuesday 10:30 AM – 12:00 AM
- Wednesday 10:30 AM – 12:00 AM
- Thursday 10:30 AM – 12:00 AM
- Friday 10:30 AM – 1:00 AM
- Saturday 10:30 AM – 1:00 AM
- Sunday 10:30 AM – 12:00 AM
Photos
Reviews
Pizza was good, service not so good. I would suggest that they have a full cash drawer so you don't inconvenience your customers waiting to get into the safe to get $2 change.
My husband order 2 specialty pizzas assuming they would be the $8.99 each as advertised online - they charged us $16.99 each because apparently it costs double for them to actually work and answer a phone . Then while I was waiting for the “manager “ to speak to me I watched her make a pizza without gloves and she then proceeded to pull her mask down while speaking to me. They’re disgusting and if I were you I’d just go to a regular pizzeria for that cost.
So, with having Pizza Hut closed in WNY, our next choice to get pizza is Domino's and Union Rd location is what's the closest for us. Today, we ordered two pies - both were ordered to be Brooklyn style crust with extra marinara sauce, regular cheese, and regular toppings. Now, the crust wasn't Brooklyn style on either of them nor did they extra sauce and one pizza was burnt on the bottom. And, this is not the first time that they messed up our order. One time, there was barely any topping on the pizza although we ordered three different toppings and it basically looked like a cheese pizza. The other times, they gave us crust different than what was actually ordered. My husband talked to the employees a couple of times but both times, they shrugged and said they can't really do anything and if we have any issues, we should try coming back some other time and talk to the manager. The last time we had this screw-up, the guy offered to toss the pizza he had made for us and bake a new pie. Since we don't like food to go to waste, we took it home.nnAdvice for employees - following instructions on how to get pizza right is not difficult at all but if you do find this job difficult, may be, you should not be working here at all.nnAdvice for management - try training your employees a bit better, please - both in customer service and making getting the orders right. Otherwise, you may not be too far behind Pizza Hut.nnAdvice for customers - check your order before you drive away. Insist on getting what you actually placed order for.
If they can't deliver they will either leave you on hold or straight up hang up on you. Already tried 4 times. Jokes on me, right? Zero stars but that's not possible.
Worst food ever!! Slow service! And poorly designed parking lot. I watched a delivery driver walk in, go straight to the kitchen, not wash their hands, and start boxing up food without gloves. Waited forever to get my curbside delivered food. Overcharged for tiny amount sauce. Breadsticks not baked the way it should have and looked disgusting and tasted bad too. Not to mention the amount of grease underneath it, looked like they dumped the grease tray in the box with.
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