ZARA

I been customer bin Zara back in Moscow Russia, all I can say its overpriced clothing which mostly made in China, yes there is some cute models but again not worth the money, in the beginning their prices were good and being a student at that time I could afford some stuff but with years it got worse, they turn store into sort of luxury boutique with same stuff. I havent been in Buffalo location but pretty sure its same thing. Their return policy pretty tight as well, so be aware keep the tag and check with yourself do you really want this thing or not, otherwise it will take you forever to return it on next day even with receipt.

Order a hoodie online for my daughter, they received my money but I never received my order. Spent over an hour on hold with their terrible customer service and was put back on hold. I’d give this company a zero if I could.

Love Zara! The store is always clean, stocked and staff is friendly. Great place to find that trendsetter piece for your wardrobe!

The least accommodating company I have ever dealt with! I will not be buying anything or ordering anything from this company again. If I could have given it zero stars I would have!

The worst customer service I have ever experienced !! It deffinetly makes me never want to shop here again... I have noticed this on repeat one thing Zara lacks is good customer service especially this buffalo location .. managers there are even worst then their associates !!