Tufankjian Hyundai of Plymouth

Hyundai of Plymouth service center took good care of me and my car. David and Crystal in the office are so friendly. I wish i went to this service center years ago. If you have a Hyundai I strongly recommend Hyundai in Plymouth service center they are great!

Derek and Steve went over and above to find me the right vehicle and make the payments work. They made this happen and I highly recommend them for anyone needing to get a new car.

My husband passed away 10 days ago. I wasntold how great you guys are etc. My friend loves her car. So, how come I have been attempting to call you and I hit 1 for sales, service answering machine comes that their closed. I tried and thinking I might have hit the wrong button.nAnd once more get the service desk, not thensales department. Guess you're not interested in doing business. But somehow I am ok with it because I have 3 other dealers just waiting for me to come in. Also did try to reach the office. Again no response. If you have changed your hours because of the pandemic then I highly recommend you make a note of it on your website. PS. I did a map search so you are near the funeral home my husband is being taken care of. And please do not call me back.

I made an appointment to follow up on a free software upgrade for my 2016 Hyundai Tucson. I was told they had the program software available and was given a date and time to arrive. I got there 10 minutes early. When I explained why I wad there,They knew nothing about the upgrade and denied having any information about it. They said others have been asking about the same thing. I showed them the mailing I received from Hyundai Corporate. Still nobody knew anything. This has been a well known problem with the dual clutch transmission for 4 years!nI asked if they would also check the front end alignment because its been vibrating. 2.5 hours later, I was informed of several possibilities that were causing the vibrations. I had just bought new brakes pads , rotors and tires so, this wasn’t the reason. Instead I was told it could be in the steering wheel and it is out of warranty. The warranty for this problem ends at 60k. I now have 64k. I asked to have the 4 car wheels placed back on my vehicle so I could leave. I left very unhappy and unsatisfied. I mentioned to a manager in Sales that I felt that this was a “bait and switch” scheme. He took offense and harassed me for not wearing a mask. I had only removed it for a minute so I could explain my problem. Another gentleman came to speak to me about the upgrade. He said that I don’t need it. I am trying to get an answer from Hyundai Corporate but, I’m not too confident that this will lead to a better ending.

Best experience in 30 years of car buying. Very professional staff and sales people.