National Electrical

National Electric did the job they said they were going to do, but I would like to share my experience of what happened.nFirst I was scheduled at 10 a.m. but no one called and no one came. I had to call national Electric and they didn't show up until 11:30. I got the impression had I not called no one would have come. I was quoted on the phone $125 for a small repair, which this was. I put in a light fixture and it had to work off a difference switch so because I did it. The two switches worked both lights I knew what they needed to do was simple and I needed someone to come and just do a jumper wire and I do not have the knowledge to do that. The electrician that showed up came into the home turn off all the electric in the house. As he was walking down to the basement he said to my husband that it was going to be more money because he had to do extra wiring. At first I thought he had to run wires to the switch. When he came back up you put in the jumper wire the entire project to 15 minutes and then ask for $225.00. I feel that he was trying to take advantage of us so I called national Electric and I got a hold of a general manager or the owner. I explained to the owner that he was here for 15 minutes and he said minor repair would be $125. I don't understand why that would have cost more than the small repair that he said it would be from the onset of my initial call. I asked if he was saying the work he did was worth $900 an hour. The technician went outside for a few minutes was on the phone came back in and said that his office said that they'd be willing to accept the $125.00. Which mind you is still $500.00 an hour. Which in my opinion is still highway robbery, but I understand the concept of a minimum charge... at the end of the day we got what we wanted done we paid but we were told we were going to be paid. I'm not giving them a bad rating just a neutral rating. I just want people to know what happened so that they can watch out for themselves. Do some quick math if it don't sound right it probably isn't.

They arrived quickly, were through, and fixed the problem. I dont think I would hire again though. One of the guys was a little standoffish to me. Had to prob him for answers. They changed all the plugs in my bedroom which was nice but they replaced all my covers and threw away mine. Didnt ask if I wanted them. So I had to fish them out of my trash.

Needed a panel upgrade on a property, came out the day of, gave me the price estimate and got the job done right then and there. Clean work and friendly people.

Good Service, did a great job

Awesome