A-Star Convenience Liquor, Fine Wine, & Craft Beer

If you’re going to sell alcohol you maybe just might want to train employees on out of state IDs get a book they’re not very expensive. So I don’t have to stand in line for 10 minutes in the middle of a pandemic with the cashier NOT wearing a mask. Food for thought. Sept 1, 2020 9:30 pm.

It’s super unfortunate that this place is so beautiful and stocked to the brim but has deplorable customer service. EVERY time I come here it solidifies that I shouldn’t ever again.nnI just went in to grab a water really quick, waited at the counter for a bit, then someone finally showed up- I greeted her with a smile (under a mask of course). Read that again- I, the customer, greeted the employee. I was met with silence and a blank stare. I asked her for a pack of cigarettes and got an eyeroll. While I was paying she managed to speak- “hit mobile again”. Wow! What a first sentence to say to a paying customer! I asked if I had done something wrong because the screen lagged a bit and she cut me off saying “you’re all set” then brought her attention to a man behind me who looks like he eats steroids for breakfast.nnI’m not sure what the uniform should be - as a manager myself I generally don’t like to tell people how they should dress... but wearing a crop top is probably not the most professional vibe. If we were going to workout her shirt would be perfect.

Staff was not wearing face masks. NOT OK.

RUDE!!!!!nI've never had an issue until this past weekend. I stopped in to quickly grab some bottled drinks and snacks for my family. My boy and I went to the counter where there was nobody waiting in line. I was thirsty and opened my drink while waiting to pay. The attendant, ignoring me, came to the register with a bottle of wine for another customer he had been helping. I assumed that he was just going to check her out really quick and then we'd be next. No problem... except he did this four other times, with the same customer, only checking prices, going back and forth to grab various bottles, and never even acknowledging that we were standing there. He couldn't apologize for making us wait, or even say that it would only be a moment. He said nothing. This went on for nearly 20 minutes while my wife was waiting in the car. By the time he was finally ringing up the $85 bottle of wine for the customer, he rings her up first, then proceeds to meddle with the bottle of wine and still no acknowledgement that I had been standing there the whole time. All the while, a line of 8 other people were behind me and also waiting.nI took another few swigs of my water (I was thirsty), set the bottle back on the counter with all of my other stuff, and walked out of the store.nI will never stop in this place again and, since I live in the neighborhood, all of my friends and family will also be warned to stay away from this place.

A-Star is the best convenience/station around town. Between their huge selection of craft beers and wines, to their selection of snacks you can't even find in large big box stores, to their staff that seems to genuinely care about every customer, A-Star is the best place to shop!nnGreat staff. Great selection.nnKeep it up, A-Star - we love having you in the neighborhood!