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Banana Republic

244 N Adams Rd D244, Rochester Hills, MI 48309, USA

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Detailed Information

Place Types Clothing store
Address 244 N Adams Rd D244, Rochester Hills, MI 48309, USA
Coordinate 42.6835479,-83.1923804
Website https://bananarepublic.gap.com/stores/mi/rochesterhills/banana-
Rating 4.3
Compound Code MRM5+C2 Rochester Hills, MI, US

Openning hours

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 12:00 – 6:00 PM

Photos

Reviews

Victor V (01/06/2020)

Banana Republic fits my budget and style better than other brands, but what keeps me coming back is the customer service.nnMy last visit to this location will be one I will never forget. The sales associate or manager went above and beyond, while my visit to another location was less positive. I'll definitely be coming back here.

Matthew Shovlain (06/06/2019)

I have always loved BR. Half of my wardrobe is from this company (work and everyday). I have always gone to BR due to higher quality of product and friendlier customer service even though they are 3x the cost of many other places.nnI receive pants as a gift in February, and for the first time, the quality was not good. The rivets that hold the pockets together were falling apart after only a handful of wears and washes. I went into the store a day prior to explain my situation and they gladly indicated I should return with them and I could exchange for a comparable pair.nnToday, I got in my car and drove 20 minutes to the store. When I explained the situation the clerk, she proceed to explain to me that these pants are from 2017 (I have no idea what this means and I just received them). After I explained they were a gift she asked if I had the card used to purchase.......NO, they were a gift... She indicated that since they were worn and washed “there is nothing I can do.” No apology, no let me check with a manager, no let me exhaust a single option to try and help you out.nnToday, BR showed that the quality and customer service are not worth the 3x cost. I will be doing my shopping at Brooks Brothers from now on, at least you get what you pay for. Extremely disappointed.

Ryan (07/30/2020)

curb side pick up was so easy and ready same day, even though online estimate was the next day

Dan Gilbert (03/07/2020)

Have shopped this store since it opened with good experiences til today. Allowing a dog in the store is not a practice I support, but allowing one in that continues to bark is simply inappropriate. I stopped shopping and left the store shortly after barking persisted.

Eric D (03/08/2018)

I really enjoy this BR location, as they have a nice selection, a good amount of fitting rooms, and a helpful/friendly staff. I have had clothes sent out for basic alterations, and I appreciate the communication between staff and myself on the status of these garments. They are also very helpful when using BR rewards. I am a frequent reward customer, and they will always call other stores for out of stock items. The store is also very clean, and like I mentioned before they have a nice amount of fitting rooms, which are clean and someone is usually available to check on you. Keep up the great service!

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