Popeyes Louisiana Kitchen

They seem to be getting things together. I know new restaurants are hard to get started, especially when it is as popular as this place is. Average wait time is around 20 minutes now.nnThe food is still hit or miss, as is the service, but I really think they're trying. Sometimes the chicken is thick and juicy and abundant and sometimes it is dry, hard, and scraggly. Sometimes you get a fat pile of fries and sometimes your fry bag is only half filled, or the red beans and rice fills only half the container. Sometimes the biscuit is fluffy and buttery, other times hard and dry. They are consistent in that they have never once given me a utensil with my beans and rice without being asked first, though. One actual complaint I do have is someone in the drive-through does not wear a mask but wears one of the plastic face shields. This is fine (I understand some people are genuinely unable to wear masks) but they wear it up on top of their head so it doesn't cover their face. When they do have it down, it doesn't matter, because the drive-through people are below them, so there is no actual barrier between their germs and us in our cars.

Spent 45 minutes there waiting for an order that was placed on line 20 minutes before I got there. They told me they had already filled that order... verified with the customer that did not happen. . . Then after reams of printer paper they 'FOUND' the order and it took them another 25 minutes to make an 8 piece tender meal and a spices sandwich.

Food is good. But was sort of cold by the time we got home about 5 mins away. So I’m pretty sure it wasn’t too fresh. The wait Was less than 30 minutes I’d say but the whole charge you for every sauce is pretty ridiculous. One sauce per chicken tender meal? Oh well I guess they have to be petty somehow.

Great! I’m so glad we have a Popeyes in Elkhart again! Much better location!nnEven with the line being wrapped around the store every single day, the wait is worth it!nnPlease keep these standards!nYou guys are doing awesome!nnud83eudd29

Amazing! First time at the new restaurant on CR 6 here in Elkhart. It is always just so packed up with traffic but tonight we decided to wait and 100% satisfied we were. ud83dudc4dud83dude02❤ Everything from chicken to dessert was delicious