Cafe Maddie

Yo! Maddie Cafe is the Real McCoy! You hear me?!

Delicious food. Grilled Chicken Breast Panini, and Steak Panini. The green salad was very fresh and crispy; and had a good amount of variety veggies in it. The vinegar dressing was tasty. The Coconut Almond ice cream was to die for. The ocean view was beautiful.

Great food, spacious outdoor patio, and welcoming service.

Hello Cafe Maddie (the info@cafemaddie email is bouncing back)n.nWe love your restaurant for it's super yummy food and desserts. It is unique in the array of items served and high quality food.nnWe know the service can wane a bit with help these days, so that is understandable. But we hope that your quality will not wane. Please keep up the standards of your food because that is a major point that sets you apart. Food quality and staff demeanor and professionalism go a very long way.nnRecently we did a quick drop by for a custard and were told only chocoate. However, we wished that they told us nothing soft serve was available.nnWe gave our order with a blonde haired lady whom we've seen many times in the past.nnShe seemed to forget about our order with behind the counter confusion. We waited patiently. There were 3 other staff members who argued about some hard ice cream flavor. You had plenty of staff for Labor Day lunchtime but seemingly little order or organization behind the counter.nnOur order taker then started getting some order together for the outside and ran that. She walked back to the counter and started doing other things. Then she noticed us standing in the lobby and said what are you guys waiting on and then she remembered.nnHowever, what she handed us was far from what we paid for. In fact, I was quite shocked. I said this is my cone? And she said yes, it is kind of soft. I really cannot believe she thought it was appropriate to hand us these items. This is a problem, from my perspective. Please see attached photos of I am permitted to add them.nnWe would have ordered something else if we knew our item would be so far from what is pictured on the menu. Or tell us the situation at least, let us decide. Better yet, don't serve product that either isn't ready/set up yet or from a machine that is broken.nnI write this email because I want to see this business succeed and thrive. From my humble opinion on the outside as a customer, there are some issues that mature management need to address in setting quality standards and maintaining professional service and behavior behind the counter.

We want to like this place. It has a nice outdoor seating, but the staff seem confused. I got there before 2 hoping to get lunch. There’s one group before me and staff is helping a customer. The staff is preparing the food of the person at the counter but has not taken her money. I wait. She’s still there. They wait until the food is ready for her to pay, about 7 minutes. Customer standing at the counter the whole time. The next person gets there. He orders . They start getting his drink. He’s still standing there. A few minutes later he pays. There’s two staff and one goes outside and chats for 5 minutes.10 minutes in one person had been helped. The next person miraculously pays when he orders not 5 minutes after ordering. I get to front I’ve been there 15 minutes. One person had gotten their food during this time. They’ve rung up 3 orders total, lunch is over. I leave.