HealthTrack Sports Wellness

By far the best facility around. This location is mint from the staff, to the equipment, to the facility itself. From the ownership, to management, to the trainers, by far the nicest and most knowledgeable staff in the business today. I wouldn’t hesitate to recommend to anyone. I am certainly satisfied thus far and have been blown away by my experience at this new facility.

Best gym in the area.nHave all the amenities like Tennis, pools, childcare, free fitness classes, pilates etc.nAll you need in one place.

This lousy company has been spamming me, I have called about this in the past, but it does not stop, I have never heard of or been here before.

Health Track Fitness -Complete DisappointmentnI’m not typically one to talk negatively about a business online, even if the experience was negative, but I felt this was something that I needed to post. I have been a longtime member at HealthTrack in Glen Ellyn. However, I was recently treated horribly by the General Manager Cris Castillo at the club over trying to bring my niece in as a guest, which I’ve done before over a year ago with no problems. Without making this a ridiculously long post of back and forth confusion, I will sum it up by saying that Cris turned a simple conversation of my concern into a personal attack on myself and my family, which was completely unrelated to the issue of allowing my niece in as a guest or our membership to the club. In addition, he stood from his chair and stated that he was “done with me”. I was in serious shock over something so small and that someone in a management position would treat a longstanding customer of a club he runs this way. After expressing my concerns with some of my friends whom are members, I was told this was a common reaction by Cris and that he is extremely unprofessional and rude. Most of all, I was informed that my concerns will go without being addressed because the owner and Cris are longtime friends. I couldn’t believe that would be truthful and so I took my concerns to the owner of the club Roger Benson and explained how poorly I was treated by Cris. He was apologetic about this behavior and said he would look into it.nUnfortunately, it’s been 9 days and I’ve never heard back. I’ve since left HealthTrack and joined Midtown in Willowbrook. I’ve been there 2 days and remember what it feels like to be appreciated as a member. Sad that a club in our town is run so poorly with such terrible management in place.

Absolute dime ten piece on the top floorud83dude0d