Map
Detailed Information
- Place Types Convenience store
- Address 739 Roosevelt Rd, Glen Ellyn, IL 60137, USA
- Coordinate 41.8588054,-88.0554861
- Website https://www.cvs.com/store-locator/glen-ellyn-il-pharmacies/739-
- Rating 3.2
- Compound Code VW5V+GR Glen Ellyn, IL, USA
Openning hours
- Monday 8:00 AM – 10:00 PM
- Tuesday 8:00 AM – 10:00 PM
- Wednesday 8:00 AM – 10:00 PM
- Thursday 8:00 AM – 10:00 PM
- Friday 8:00 AM – 10:00 PM
- Saturday 8:00 AM – 10:00 PM
- Sunday 8:00 AM – 10:00 PM
Photos
Reviews
This is by far the worst CVS I have ever been to! All thanks to their manager and his lack of customer service! How did this waste of space become manager? Because it certainly wasn't because of his knack for good customer service! He and his employee working the register ignored the fact I needed help at the self check out for 20 minutes! The cashier serviced 2 other customers before she even looked at me and the 3rd customer in line was the one that brought me to the cashier's attention! The manager walked passed me twice, a foot away from me! He only came to help when I started to complain and talk loudly! This manager was not interested in providing good customer service at all! Most managers at other, better places (like Walgreen's) would do something kind for the customer for the inconvenience. Not this guy. My call to corporate seemed to be pointless as well.
This is from a visit on 12/3 at ~730p. If CVS Cares, they should take a look at who was working. Very disappointed in the customer service of the staff. Had issues with my purchase at self serve and she said she would help me and then walked me over and then said oh no not me...my register is not open, he will be checking you out. Makes me wait. Then She walks away. Then the young guy behind register is struggling with another customer order and needs her help. She comes back. They work with her for about 10 minutes and let a line build up. 2 of us left. I will never go back here. This is not the first time the cashiers have been unhelpful.
I had my wife schedule an appointment for a covid test. I left work cause of shortness of breath. I got to the cvs early cause I don't drive and I called number provided with my confirmation email. Told them I here they said go through drive up window. I said I don't drive well we can't test you lady said. Parking lot was empty and it would be a liability . Anyway I went in to ask again what I can do I was told to google a free clinic for testing. I have amazing union Insurance. I'm so sickened with what happened I will be contacting as many people as I can. It's reasons like this that make the problem worse
The MAIN reason I shop at CVS is Beverly!! I needed some CVS brand liquid soap refill which was on a special sale, and I called ahead as I am handicapped, and Beverly found it for me and set it aside at the checkout for me. When I arrived, she helped me with a special offer to save even more! She is a great lady, very dedicated, kind and super helpful! She really cares about customers and makes them feel welcome! In the past, I have found others working there are very friendly as well! Thank you Beverly, for your great service, help and friendly kindness!! :) ud83dude0a
FYI they close at 10. Not midnight.
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