Monro Auto Service And Tire Centers

Just changed my tires, it was quick and easy it took about an hour, I took advantage of a sale going on which is buy 3 get 1 free. ( kelly brand ), I did an alignment check and they were honest I was told that I don’t need any alignment. unlike the other places.nnHighly recommended !!!!

I came to this shop because of the great reviews I have seen. I can honestly say that all of these reviews are accurate. The staff was extremely friendly and pretty straight forward. They were honest and carefully explained to me what repairs had to be done and how we could take care of it at a reasonable price. The service was fast and I would highly recommend this shop.

We had a very poor experience at this location and I would caution others to find another provider in the area particularly if you have a tire pressure system or sensors in your tires. We've been back to the shop four times in the last six weeks since our tires were installed in April 2020.nn1st revisit (two days after 4 brand new tires): Cause: Tire pressure warning. One sensor replaced after putting 4 new tires in two days before.nn2nd revisit (4 weeks later). Cause: Blown tire leading to a car crash with my four children in the car. There were five golf ball sized holes in the sidewall and we had to tow the car back to the shop. We asked the shop to help us identify the cause and check for any nails, screws or glass. They did not find any and said there was no clear evidence of the cause. The cost to replace the tire was $160. I was appalled and couldn't believe they didn't make an effort to acknowledge any responsibility. I had the tires replaced 35 days earlier and have driven 200 miles. When I asked them if they could do anything for us, he said he couldn't and that people usually hit pot holes or curbs and come in and lie to him all the time. I told him in good faith that if I hit a pot hole or curb, I wouldn't have even asked for shared responsibility and paid the replacement cost without hesitation. I was driving on a smoothly paved road at a low speed when the tire popped and I was towed from Center street in front of the Goodwin house in Milton (maybe the smoothest road in town) and that I hadn't hit a pot hole or curb. I was appalled, reluctantly paid the $160 to get my car back and immediately drove it to a Toyota dealer to inspect the tires and sensors before I feel comfortable driving in it again with my family. I'll continue sharing my story until the cost of the replacement is reimbursed, particularly because I feel so terrible about this entire experience.nn3rd revisit (one minute after picking up my car with the new tire): Cause: Tire pressure warning light. I went back in after paying the $160 and the manager explained to me it should go off after driving at 30+ mph and to bring it back if it doesn't go off. I said I don't feel comfortable leaving until its off and he started to explain to me that the problem was the engineers for these foreign cars making these terrible sensor systems and that his shop does things the way they did 30 years ago. He explained a lot more to me about his shop policies which I'll be communicating in a written letter to the company, but not relevant to the main cause of complaint for this review.nn4th revisit (one hour after third visit): Cause: they forgot to give us back our car registration. We got a call an hour after we picked up the car and on our way home from the Toyota dealership. The manager alerted us that they forgot to give us back our car registration so we needed to come back again. We arrived and took the registration. That made it two visits in one day.nnAgain, just avoid this place if you value your time and money.

Josh provided excellent service and was completely transparent and informative with checking my brakes. Let me know i still had a some more mileage before needing replacement. I will definetly come back

This place used to be great, reliable, and never overcharged. Recently it's gone very downhill.nnI had an 8 am appointment to fix a broken headlight. I waited for an hour - they didn't even pull the car into the bay. I get told at 9am that they won't be able to work on the car until 1pm and if I could come back.nnWorse yet, I was going to be charged $130 for labor...changing a headlight. They've lost my business. There are better places nearby (like Egan Sunoco), and I highly recommend that everyone go somewhere else for their car maintenance.nnThere are some good guys who work here, but Joshua consistently overcharges his customers.