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Firestone Complete Auto Care

2 School St, Quincy, MA 02169, USA

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Detailed Information

Place Types Car repair
Address 2 School St, Quincy, MA 02169, USA
Coordinate 42.2451881,-71.0002576
Website https://local.firestonecompleteautocare.com/massachusetts/quinc
Rating 3.3
Compound Code 6XWX+3V Quincy, MA, USA

Openning hours

Monday 7:00 AM – 7:00 PM
Tuesday 7:00 AM – 7:00 PM
Wednesday 7:00 AM – 7:00 PM
Thursday 7:00 AM – 7:00 PM
Friday 7:00 AM – 7:00 PM
Saturday 7:00 AM – 6:00 PM
Sunday 9:00 AM – 5:00 PM

Photos

Reviews

Avnish Singh (09/28/2020)

Recently I went for car oil change and I took prior appointment for 4:15pm, I dropped my car around 4:20pm but it was not picked before 5:35pm. When I asked does appointment in advance guarantee work done in timely manner, the lady on the counter she just replied appointment after 4pm can’t guarantee time bound service. This is insensitivity towards customers time!! They could have saved my time just by mentioning this before taking the booking.nAbsolutely they have no respect for customers time!!

Christie Laurore (08/02/2020)

I went in as soon as they opened to get a quote for a rear bumper repair. Just a quote... and they wanted me to leave my car until the end of the day! Why would I leave my car if all I want is an estimate? I went in the day before and they asked me to drop off my car just for an inspection sticker... I do not recommend this place at all, especially if you want something done in a reasonable time frame.

Sara Connolly (11/27/2020)

We brought our brand new car here to have a tire rotation. It’s the only time the tires have come off of our car. Later the same day we picked the car up, we were driving on the highway and a large piece under the car came off because the people at Firestone had forgotten to reassemble completely. Weeks later, after getting a flat tire, we found multiple missing tire bolts AND a missing wheel lock. Their explanation: “things get misplaced.” WHAT A JOKE. Total lack of accountability.

Christopher Alonzo (07/12/2020)

Do yourself the favor and don’t bother with this place. Got my tires from tire track delivered here and called in to get them mounted. Spoke to Armando who told me come in at 7AM SUNDAY so i don’t have to drop the car off for the day. I thought he may have been helping me out because I expressed that I would need a custom alignment and wouldnt be able to leave the car for the day. I show up at 7AM for my appointment and the entire facility is closed. After doing a lap at around the shop I was lucky to find someone doing some work in the back. He told me I was in the schedule for Monday at 7am not Sunday.... awesome I would have loved to know that considering I just drove across town for this. Asked him if there is any way to accommodate me and he said “now way, I got a crazy schedule today”. I told him thanks for the help took my tires and left. If they are that careless about a schedule, I can only imagine what type of service you will get here. Do yourself a favor and go elsewhere.

Steven Wamboldt (07/13/2020)

They helped me get out of a pinch with a trailer tire. They were there early and eager to get me back on the road. Great service and quick work, couldn’t be happier

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