Lone Star Western & Casual

Great products. My husband actually found good fitting jeans!

The ladies there were very helpful. My son found a really nice pair of boots for a good price. I would definitely recommend.

Love that place!

I wouldn't recommend lone star western wear/ boot barn. At all. Customer service is terrible, they don't even have any new boots yet, just the scratched up ones that have been there forever and extremely over priced. I ordered a pair of Ariat ,payed for them with the promise of 5-7 working days. It's going on two weeks now and still no boots. I called the manager yesterday and he assured me to come to the store and we could work something out, a blatant lie...took five minutes to get there and he left quickly leaving me with some lady who obviously has no people skills, said she couldn't help me. And it was going to be the end of the month before they shipped. She was loud and rude in front of my 12 year old daughter. I told her it wasn't right and will be taking action. I told her I wanted my money back or some boots today. I also advised her and corporate that they don't even have a permanent sign yet and are well on their way to being exposed and black balled. I found the entire thing totally disrespectful and advised them and corporate I don't have a problem taking out a full page news article about my experience if they didn't want to make it right and while corporate was more understanding the lady at the store told me to do what I thought I needed to do. And i seriously doubt she will be working there any longer. I would recommend tractor supply, they actually have stock and aren't all scratched n chewed up and most of all, apparently they love their job, great people. So. If this isn't resolved very,very soon it will be in the waxahahachie daily light. I've been here my entire life,know just about everybody and they dont want it to come to this.

I went to buy a pair of boots multiple times and they never had the boots in stock. Said they could get them from another store but would be at least two days. Not bad if you live close, but I live two hours away. They also would not order any other different makes of boots.