Map
Detailed Information
- Place Types Car repair
- Address 100 Allied Dr, Dedham, MA 02026, USA
- Coordinate 42.2254252,-71.1734219
- Website https://www.cummins.com/sales-and-service
- Rating 4.2
- Compound Code 6RGG+5J Dedham, MA, USA
Openning hours
- Monday 7:00 AM – 5:00 PM
- Tuesday 7:00 AM – 5:00 PM
- Wednesday 7:00 AM – 5:00 PM
- Thursday 7:00 AM – 5:00 PM
- Friday 7:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Be very careful with estimates provided up front and their process. Ask for review and repair of turbo leak on my marine Deisel. Quoted $900 including trip charges. Technition on site for 1/2 hour repair diagnosed but not made and they insist the approved amount of $900 is due. That is a $800 trip charge 70 miles( labor rate has always been $150/ hour). I have been a customer for 3 years never had this kind a ripoff in the past
had a problem ordering part by phone. Indicated same in my review. Next day recieved a call from parts mngr. Who explained why the problem. Turned out to be a phone problem on their end. He appologized for the inconvenience and stated he would address the issue. Forget his name, but he was very sincere and curtious. Will continue to do business with them as this is the only issue ihave had in over 15 years of doing business with them.
Tony was helpful , Christine is too talkative and tries to over talk customer (Me), as I was trying to get clarity on what was going to happen for me about the part being shipped to my home address instead of here in Dedham ,Ma. This dealership has no parts in stock and it is sad that a Cummins Dealer doesn't have parts inventory better than this . Thx #Tony Gemba
Very Responsive Team !! Christine at the office did beyond and above for us during our service. They will have continuing service from us.
Nathan Maginn helped us warranty repair a 12.5K Diesel generator for our race team in a very short period of time. They had it done in about 1 week. Their team had enough parts on site to repair the unit and did it all in a time frame that met our next racing event. Without their help it would have been a very unpleasant, very hot trip to Southern Jersey.nThese guys are great and dependable !! Thanks to all of the guys and girls at Cummins Northeast !!!!
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