Barry Sanders Nissan

This review refers to the service department. We were told by our local mechanic that we had transmission problems with our 2012 Nissan Quest. We called a transmission specialist in Noble who told us that we could get a new one and he would put it in. He said he couldn't even get parts for it because of the way the transmission (CVT) is designed. So we shopped around online a little. I know almost nothing about cars so we decided to start calling dealerships. The dealership in Ada was going to charge us $6000 just for the transmission (I priced them and found none that were more than $3600). We got ahold of Mr. Richard Tow at Barry Sanders Nissan and he told us to bring it in and they'd take a look. They ran diagnostics and did an inspection for no charge. To shorten this up, they replaced the transmission, changed the oil, did a coolant flush, and made some other minor repairs that we weren't even aware needed made. They did all of this for the price they quoted us for just the transmission and labor which was WAY less than $6000. They also provided us with a loaner vehicle (2020 Rogue Sport which I fell in love with of course) for no extra charge. Everyone was extremely kind, very accommodating, and they didn't try to sell us anything. By far the best service I have ever received from a dealership. If the need arises for a vehicle, I will shop here first because of this experience.

Asked for 1 price didn’t want to waste time. got the advertised price from a unprepared salesman. why waste time?

Nathan Robinson is an outstanding salesman. He isn't pushy. He won't sell you something if you aren't comfortable with it. And he also looks like Eddie Murphy. Get him to show you an old video of himself.

If I could give a lower star than this,I definitely would.we had an unprepared sales man right off the bat,he was friendly,but not professional.We test drove the Explorer that we thought we were buying,but after all our paper work was signed,we were informed that the car we just bought was similar,but not that exact one,I was very frustrated about this,so since the car we bought was on the lot that is what we drive home,Why we did not drive that car instead,who knows!Mind you we just signed for a $25000 car that had not been detailed,and had a completely empty gas tank.Every time I call the Dealership to inquire about my Title I still have not received,I get the run around,the temporary tag expires today,and I live 2 hours away,instead of bringing me one or meeting me the best that they can do is mail one,so what about if I get pulled over until I receive that?I wouldn’t advise anyone buy a vehicle from these guys,and I myself will never do business with them again.I can not believe this was our experience,on my dream car.ud83dude2d

They were really helpful and honest.