Sound Station and Security

Very helpful with correcting a programming issue with my new radio. JR and his team did an excellent job.nnJust went back in today for and issue I was having and again they go over the top to make it right. Excellent group of folks. Very rare to see such great customer service in this industry. Much appreciated. Highly Recommended.

***This place is great for premium car electronics as well as basic upgrades!nnSound Station and Security is the place that I recommend in our area for car audio products.nnInstallation, Service, and Merchandise.nEverything.

I don't often post reviews, but I recently upgraded the sound system in my boat and worked directly with Waiel who is the President of SS&S. I can't be more happy with the service and quality of work I received from all of them. They made a custom enclosure for the sub which I'm more than happy with, they also cleaned up the look of all the components. I bugged Waiel a few times with questions both during and off hours. He got back to me promptly and took the time to answer my question in detail (the man is busy!). I knew going into this it was going to be a little on the expensive side, but I wanted the right components and done right too. They did that just that for me!

Bought $2000 of equipment and spent $1300 on installation. Left there and realized none of the speakers other than dash and front doors working. And had to drive an hour back to Raleigh for them to fix . Even now system sounds not very good at all. I expected a lot more from a company that primarily does audio . I would strongly recommend going elsewhere . I also tried to attach a picture of where the OEM switch for a light bar belongs versus the spot where their technician put it. It definitely doesn’t go down near the hood latch where they put it. If you look at the dash there are 4 switches in a row 2 occupied and 2 empty that’s where it belongs. Even if it wasn’t obvious enough to who ever did it there is a thing called Google and the second you Google it there it shows plain as day . Obviously they must not realize most people that add switches are going to want them to be along side the other existing switches. I brought my 50k 4Runner to this place because I assumed a sound installation place attached to 4Wheel Parts was going to be good at 4 Wheel upgrades as well as sound system upgrades. I already have over 10k in first class high end upgrades to my 4RUNNER and I was expecting the same when adding a light bar switch and a complete sound system upgrade . I could not have been more wrong about deciding to bring my vehicle to Sound Station.

I had to purchase Key Fobs and a New Stereo. They are very knowledgeable on what they sell. Josh, Wilel, Trey, Eric and Jason are Awesome !!!!! Great Staff !!!!!!!!!!!