Mobility City of Wake County, NC

Dave went above and beyond to make sure that I got the equipment I needed. He was so very helpful, especially helping me to understand the various types and sizes of wheelchairs and what would be the best option for my client’s needs. I wouldn’t have known where to start without his help. He made the entire process smooth and personable! And he was committed to making sure my client was satisfied after I purchased the wheelchair. I will definitely be back for other needs in the future.

I'd ordered a hospital bed for my mom, but the contracted delivery company dropped off the boxes without assembling or setting it up. After weeks of trying to get them to pinpoint a suitable appointment for us, I decided to just call Mobility City. I spoke to Dave and explained that I wanted to hire an independent team to come by and set up the bed. Dave was very understanding and took up the task with enthusiasm. He was very easy to work with and responsive. When his guys arrived to do the job, they were on-time, courteous, professional and made sure everything was working properly before they left. It was a job well done! A+ work.

Dave has been so helpful. He is very good at getting back and communicating. Although he is extremely busy, he is very generous with his time and treats you like family. Can’t find that service abs compassion any more!

The customer service and mobility product selection and availability at Mobility City is outstanding. Renting equipment was so easy. They provide delivery service when needed and I couldn’t have asked for better service and care. I recommend Mobility City to everyone who has the need to rent mobility equipment. Thank you’

AMAZING!!! I would have given them more stars if I could have... my daughter has a brain tumor and a lot of side effects not just from the cancer, but from the radiation as well. She has gone thru quite a bit the past five years, and recently we needed a ramp as she lost her ability to walk almost overnight. I was scrambling to get her a ramp and getting nowhere. Every day for over a month I spoke to insurance companies, ramp and medical device companies, social workers, etc. and continued to come up empty. My eight year old had already missed three weeks of school because I physically could not get her down our four front cement steps and just when I had about given up, by chance I googled ramps again- VOILA! Mobility City of Wake County popped up and information on a mobile stair lift. I called the company, and Dave, the owner spoke with me at length about all of my concerns. The bottom line is instead of a ramp, Dave suggested the mobile stair lift which is simply amazing! It’s like a ramp you can take with you everywhere you go- and the best part is... it folds up and weighs only 42 pounds!!! Dave ordered the mobile chair lift and brought it to us already assembled within a week at most and gave us the “white glove treatment.” He made sure we knew how to use the chair, and watched us using it making sure we knew what we were doing and felt safe doing it before he left. I literally can’t say enough about this company ... the other so called ramp specialists not only never showed up to our scheduled appointment, but they called me last Monday (two months after it was scheduled to be delivered) to let me know they finally got the ramp into the warehouse. I simply laughed and said we didn’t need it anymore. Please call Dave at Mobility City for any of your medical equipment needs... I guarantee you won’t regret it!