CVS

I recently transferred all of my pharmacy records from Walgreens in Asheville to CVS in Spruce Pine. It was a tough decision because the Walgreens pharmacist had been there for us through so many things and helped me when I managed my mother in laws meds up til her passing. We bought a house near spruce pine about 2 years ago and made the change because of the driving distance. I had the opportunity to meet one of the pharmacists last week and believe me, it was difficult not to just say “forget it. Just send my records back to Walgreens!”. But for convenience sake and because I am a forgiving person, I am going to give this place another try. I went to the pharmacist about a request my doctor had made. I was having a reaction to one of the generic meds. The pharmacist was just as friendly as she could be and seemed like she was going to be helpful. Then she pulled up my name and saw the medication I take and her entire demeanor changed. I felt the judgment raining down! The pharmacist does not know me. She does not know how my long term doctor and I came to the decision that the medication he prescribed would be my best option. She does not know, nor should it matter, that I probably have more education and higher degrees than she does. She does not know how difficult it was for me to leave a pharmacy where I was treated with kindness and respect for many many years. And the fact of the matter is: she doesn’t have to know. She should be treating every customer with kindness and respect and NO judgment. She has no idea of anything about my life. But yet, she chose to speak to me in a condescending, judgmental way and to dismiss me as if I was just an inconvenience. I would never allow someone with her attitude and lack of professionalism to work for me. I am writing this review in hopes that someone who has authority will see it and take a closer look at how this pharmacist treats people and then provide her with the training and education she needs to work with the public.

I do not have any issues with the staff. Everyone has been very friendly. I only wish that pharmacy hours were the same as the store hours. Many Doctor offices wait until the end of the day to send in prescriptions. By the time I leave Asheville I can't get back before closing and then the pharmacy doesn't open up until 10 the next day. Just a suggestion.

Always a pleasure to shop and pick medication here. Everyone is friendly and very helpful when you have questions.

Pharmacy is great! I believe front end employees should have personality and be friendly. ud83dude09

Prices are high and no one is ever around to help locate things. Pharmacy is great though!