Pugh's Tire & Service Centers

Nice Staff but not very detail oriented. I feel they are very check the block

So I had called yesterday on the 25th of February and asked if I’d be able to get a inspection without the registration and mike said no unless they can find it in the computer and told me to come in in the morning and said it was first come first serve so mind you I’m six months pregnant I get up and drive from robersonville and pull in the parking lot at 730 because the internet says their open, which they were not open and on the door it states 8am so after going back home to robersonville I call when they are open and I asked mine again am I driving up there for an inspection or to see if we can find it in the computer so he says if they find it in the computer they can do the inspection, so I drive all the way back to the shop just to literally walk in and be told they won’t look it up in the computer and I need my registration for all that instead of having a pregnant woman drive numerous trips got no reason you would assume that human decency would be to just tell her you cannot do it without the registration and you’re not even going to try to look it up in the computer. That was the most disrespectful situation I’ve ever had. I don’t understand how hard it is to just say No ma’am we cannot do it. They clearly need to work on customer service all together!

Took our vehicle in for diagnostics. Was told I can't even see the print-out or get a print-out because they do not have a printer. Yet I was charged $56 for this service. Ridiculous. You charged for a service yet when I tell you I need the diagnostic test results I'm told no.

Jeff and the whole crew took great care of my truck this week. Great price, service, and friendly! Tires, alignment, oil change and some other necessities. Thanks!

Always have great service.... Thanks to Jeff and his team...