Advance Auto Parts

I recently went to this store to purchase a fuse for my car. I usually go to this store because I have purchased here before and was helped by very nice TALL gentleman who replaced my windshield wiper. This day in particular I could not find anyone working until I went to the center of the store and I saw a short man hunched down behind the counter behind the plexiglass at the computer. I ask him for his help on purchasing a fuse where he proceeded to look for this on the computer. He asked me if I knew what color it was and I told him I thought it was yellow but I really wasn’t sure what I was looking at. He proceeded to tell me that most people bring the fuse in when they need one so I said well, do you need me to go out and take it out so that you can see it? He said sure. As I walked out the door, other guy came in at the same time and I noticed he had left his car running directly beside of mine. As I’m under the hood TRYING to figure out which fuse it is to pull out, the guy that was helping me “find” the fuse in the store comes out with the guy parked next to me out the door he proceeds to help the guy next to me, He NEVER asked me if I found the fuse just walked back in the store to help this guy that came in AFTER me. I closed my hood, got in my car and left. I went to AutoZone which was right on my way home. When I walked in, I was greeted by two females that worked here. They were both happy to help me find the fuse that I needed. I ended up buying more than the fuse in which I intended to purchase more than the fuse at the other store but of course no help from advanced auto employee of the year so you’ve lost my business. NEXT time a woman comes to your store, you MAY want to consider helping them FIRST. We do spend more money which in turn helps your store AND keeps you employed!

Great customer service. Very short interaction unfortunately but very helpful and friendly none the less

Always have to wait in line! Always get put on hold!

They keep giving me the wrong parts then want to act like they're not going to give me a refund or something when its their fault for giving me something thats not going to work

Absolutely amazing. Had what i needed and was out within a few minutes