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Boch Toyota

277 Providence Hwy, Norwood, MA 02062, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 8:00 PM
  • Wednesday 9:00 AM – 8:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 8:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday 12:00 – 5:00 PM
Photos
Boch Toyota
Boch Toyota
Boch Toyota
Boch Toyota
Boch Toyota
Boch Toyota
Boch Toyota
Boch Toyota
Boch Toyota
Boch Toyota
Reviews
Thunder Cat Broly (10/27/2020)
My first car lease experience with Marc in Sales was outstanding. I was skeptical at first in purchasing a brand new car but Marc cleared my doubts away by explaining me the leasing option. He was very knowledgeable, friendly, and made sure to set me up with a car that fits my personality and affordable. I will definitely recommend all my friends and family.
Styr Ron (11/26/2020)
Excellent service from my sales man Gerry who worked on his day off to make sure my car was ready by Thanksgiving day. Good dealership, good, helpful people all around. I'm very happy with my new car and the service I received to make it happen.
Melissa MacArthur (09/17/2020)
My experience at Boch was so great, not a long wait, they were fast and efficient. They all worked together and I drove off the lot with my new car within 4 hours!
tiya rashid (12/03/2020)
From start to finish, the team at Boch made the process easy and fun. Yasine was a patient and attentive salesperson who listened to my needs and helped me find the perfect new car. He then introduced me to Theresa in the finance office and she went above and beyond to find the best financing for me. Her attention to detail and extensive knowledge is unparalleled. I could not have been happier with my experience and I look forward to returning to her to finance my husband’s car soon.
Becky Morin (09/10/2020)
Poor communication and terrible customer service. After finding a car online, I sent an inquiry to see if it were still available. At 5:30 pm, I received an email stating it was. I had a brief phone conversation with the online sales rep (?) around 5:45, who again confirmed the car was available and asked if I wanted to make an appointment for that night, which I did. I texted her at 5:53, telling her I would be there by 6:45. She responded immediately with “Great!”. My father and I both drove, separately, 45 minutes to get to the dealership Only to learn the car was sold “a while ago“, according to a sales associate. And to add to the frustration, the 4 to 6 men standing around couldn’t offer one explanation or even an apology. They all just shrugged and walked away. Clearly this is not the first time this has happened, according to the many negative reviews. There seems to be a big communication gap between online sales and what’s actually happening at the dealership. My best advice would be to call the dealership directly and ask to speak to someone on the floor before taking the drive there to find out your car has been sold. It was very clear that the men at the dealership weren’t too concerned about their customers’ frustrations.
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