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CVS

11314 US Hwy 15 501 N, Chapel Hill, NC 27517, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 10:00 PM
  • Tuesday 8:00 AM – 10:00 PM
  • Wednesday 8:00 AM – 10:00 PM
  • Thursday 8:00 AM – 10:00 PM
  • Friday 8:00 AM – 10:00 PM
  • Saturday 8:00 AM – 10:00 PM
  • Sunday 8:00 AM – 10:00 PM
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Reviews
Sigi Markworth (11/22/2020)
My husband and I went there yesterday evening for flu shots. We arrived approx. 6:55pm. The minute clinic was empty and We asked if they had time to give flu shots. The gentleman at the front desk told us yes but since it was late (??? They close at 7:30) we had to go to the pharmacy to get it. He was kind enough to walk us over and checked us in then escorted both of us to the flu vaccine booth. He seemed very efficient and it took less than 10 min. We then waited for approx 40 min before my husband checked to ensure we were not forgotten. The pharmacy area was busy so we understood but the entire time we waited, there was no one at the minute clinic and the nurse practitioner and front desk person were engaged in a busy conversation. Granted, I do not know the specifics but it did not appear that they were busy with work related tasks. The pharmacist, Sean ( ?), did an awesome job with the shots. It was fast and relatively painless. He gets 5 stars but the entire minute clinic issue bothered us. We were there well before they closed with no other patients in line so I did not quite understand why the nurse /practitioner could not give flu shots. Also, even if it were the pharmacist’s job, given his busy schedule, why couldn’t an employee of the minute clinic step up and help out. The minute clinic gets 0 stars. 2.5 in combination.
Brian Green (12/29/2020)
Every single time I go to pick up my prescription they never have the correct insurance information on file. It always takes half an hour to get a single prescription. This time I came in after receiving the automated phone call letting me know my prescription was ready. As usual they didn't have the insurance information and spent at least 15 minutes processing it even though it should already be in their system. After waiting a half hour in the Drive-Thru line I'm informed that they don't have my prescription and will have to order it. I moved the prescription immediately to Harris Teeter pharmacy down the street and will never return to CVS.
Marcus McDaniel (01/25/2021)
The doctor at the pharmacy isn't worth the money you pay him. I asked for a simple request, but he's to lazy to get off his little chair. Very disappointed in the service here.nnThe minute clinic is A1... (Amy) was so helpful and took care of me even out of state. I love you so much woman! Everything else there is #WORTHLESSnnWith a score of 1.8 you would think the store MGR would care.
Bill (12/20/2020)
Closing the pharmacy by 6pm on a Saturday is pretty ridiculous, but being open late on weekdays is nice I guess. Otherwise it's a fine establishment.
Jessie Beacham (12/17/2020)
Not great customer service. Very limited availability to get a person. I wait on hold for an average of 30 mins when I call. I have to call a lot because stuff gets messed up a lot. miscommunications happen a lot. I know they are probably stressed out right now and they are working such an important job, but they are consistently rude. very frustrating
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