VW Specialties

I have 2 VW's and I will not take them anywhere else! I have wanted a great place to take my cars for a long time. VW Specialties were easy to book with, have a GREAT system of letting you know what needs to be done (with a simple accept/decline system), and they really know what they are doing!! Couldn't recommend them anymore. Not to mention I needed to pick my car up right when they opened so Jennifer at the front desk got there EARLY so I could pick it up when I needed to. Very lovely people.

I feel so lucky to have found this mechanic!! They are truly honest and have integrity. Customer service is the best I've ever received from a mechanic and the price transparency and communication I've received from them is extremely appreciated. I used to always use the VW Dealership mechanic but I'll definitely never go back there after using VW Specialties.

Knowledgeable, prompt, hands-on servicing at a reasonable cost! Twice in the last few years, Todd has come to my house to solve a battery problem. If you have an Audi or VW, don't go anywhere else! Joe K.

The owner failed to tell me that the $600 worth of engine work he was doing would have been covered under warranty has I gone to a dealership. Integrity is lacking and I would not trust someone who just wants to make a buck. Who knows what else he lied about. As a female who is vulnerable in my lack of knowledge with cars, I’m so sick of people like him who fail to be honest. NEVER WILL USE AGAIN AND DO NOT RECOMMEND. Had he been honest he would have had my business for life.

I reached out to a friend in the repair business looking for a recommendation for replacing the brake booster on my VW. He pointed me towards VW Specialties and, incredibly, they are very close to my home. After sending them an email, I got a phone call where we discussed my needs and the best available dates for repairs.nnI dropped my car off after dark, and I was pleased to find the drop box is not only secure, but well lit for safety and it made completing my intake form much easier. Once they got my car in, I was called, given a diagnosis, and they even sent me a link to their diagnostic system - which includes photos!nnThe repairs turned out to be simpler than I and their Master Tech initially suspected, and now my car stops flawlessly. They made it super simple and convenient to get work done, they are more affordable and efficient than going to the dealer, and I'll definitely be back.