Lee's Hunan Chinese Restaurant

I’ve patronized this establishment for years. Hence the reason for my disappointment. During a recent visit, I ordered some food; but it was extremely stale and not fresh at all. This was very evident and you could tell the food was not newly cooked that day. I must say this was surprising as I’ve ordered here for years. I was even more disappointed by the staff members response to my complaint. Remind you I had gotten all the way home only to be dissatisfied by the stale food. Upon calling back, the staff member insisted that I bring the food back so they could physically see what I was talking about. Honestly they were in denial. I wasn’t rude in my request. I only asked very kindly if they could remake. However they insisted I was not being truthful and asked that I return the food so they could see what I was talking about. No problem. I brought the food back, and three gentlemen at the front literally argued with me that they always make their food fresh, opened up the bag, looked at the food and literally kept going back and forth about it. I was so shocked! I was like...why am I going through all this just to get fresh food. It was certainly not worth it for me. I’m thinking just make it over...I’m really not upset I just want my food to be fresh. Finally after going back and forth...they finally made my food over. The gentleman brought the old and new version of the food completely open so I could see the difference. I’m never patronizing this business again which is so sad. I’ve literally gone here for years. I refuse to go through all that for a simple request to remake food. It was my hard earned money spent for lousy food. The owner even admitted that my food was not made fresh and was recooked upon my order. Never again will I go through this for a request. There are plenty of other delicious Chinese restaurants who serve quality food.

I'm guessing this place is hit or miss. Tonight's dinner wasn't that good. The breading for the General Tso's shrimp was soggy and there was barely any sauce. Speaking of breading there was SO much of it! About 80% of it was breading. The sesame beef was really chewy and tough. The people working are super nice so I feel guilty leaving a bad review.

Always the best in the area. Good hot food great customer service. Clean

A good, solid place to get Chinese food from. Their staff communicates well in English for placing orders and picking up your meal for carryout. The business is kept clean and ran professionally. The staff is Pleasant. For large orders they give free soup to thank you for your business. My reason for only giving them for stars is that they weren't very flexible for my particular dietary concerns, i.e., exchanging the rice that comes with the meal or the complimentary soup for more vegetables.

Ok, so they dont deliver.nIt's worth the ride....nTheir Gen Tso's chicken makes all others look like trash. Pure Perfection!nEverything is always great here!