North East Health And Fitness, Weymouth

My husband and I have been part of this gym for about 4-5 years. At first we really liked the facilities. Everything was clean & in working order and the location was super convenient for us. Slowly, over time, things started to go downhill. Machines started to go unrepaired, locker rooms were always filthy (as was the main gym space), staff no longer friendly (always on their phones, no greeting of gym guests) and worst of all is the shady cancellation process. Per the contract, you must give the gym 30 days notice of cancellation. If that 30 days falls within a billing cycle you are still charged your monthly dues, if the 30 days falls within your annual membership fee you are also still charged the annual fee. The monthly charge...OK, fine, but the annual fee on top of that makes zero sense to us both. We're cancelling, why would we pay another full year of dues?? At this point, we've been to the gym in-person to cancel as well as sent a certified letter. This morning I called into the gym to confirm cancellation of our membership, because I've literally tried all other avenues to ensure cancellation. I was then told that our last payment would be April...almost 60 days after we initiated cancellation in the first place. The explanation for this made zero sense to me too. Now, I'm forced to put a stop payment through our financial institution to ensure this poorly run & utterly disorganized business will no longer charge our account. On what planet is it legal to charge two full months plus an annual fee from a consumer who cancelled? Apparently planet Earth. It's just wrong, I'm not renting an apartment here. If you're reading this, please go to any other gym but this one, this gym seems to be hanging on by stealing money from unhappy customers.nnThe ethical thing to do in cancellation cases would be to learn from unhappy members cancelling in the first place and improve, to back-date someone's cancellation so they are not charged 3 additional times. The person is already unhappy enough to cancel, so you're going to further leave a bad taste in their mouth by stealing from them? Not good.

This is a really great Fitness Club, as well as The Abington location. Bith are so great,. my husband and I have yet to try the other location;) Great people. Great atmosphere. Great on site massage. Northeast Health and Fitness is where I am proud to wake up and roam to share many days if it with my Husband. It is a privilege. I feel GREAT.nTHANKYOU TO THE STAFF AND EVERYONE THAT SHOWS UP. KEEP IT UP.

Make sure if you cancel your membership that you receive a confirmation email. They are a dishonest company and will keep charging you. Been a member for 10+ years and this is how they thank you.

I was there this past Saturday. toilet paper all over the mens bathroom floor and paper towels scattered all over the shower room floor. Went back the next day,more toilet paper all over the mens bathroom floor and more paper towels scattered all over the shower room floor. .Nothing had been cleaned from the day before. Floors and carpeting in locker room filthy. Yet, two employees at front desk, doing nothing but phone texting. This place has fallen on hard times!

Great gym! Respects their members and treats everyone well. Caters to everyone, from bodybuilders to the elderly. The staff leaves you alone and they just let you do your thing. Total opposite of a certain purple place..