Northeast Electrical Services

Very nice guys, also professional and reasonably priced. I think they usually do commercial jobs. Will hire them again

Unable to provide workers comp and general liability insurance. Buyer beware!

Northeast Electrical was selected by Costco to install my dishwasher. The cost of installation was included in the purchase, but they were allowed to charge me for additional required work. The people seemed nice enough and competent. However they charged $130 to install a water hammer, a $15 part, which took about 1 minute (and, had I known about it, I could have purchased and installed despite being mechanically incompetent). I didn’t know what my options were if I refused installation, so I agreed to pay it. But I certainly ended up feeling like I was cheated. I asked them after the fact to justify the cost on a parts and labor or any basis at all, and they said “that is the price”. If you can’t justify why you are charging something, it is to me a sign that I’m being ripped off. And given the coercive nature of the situation, I ended up feeling like I was being taken advantage of. Would strongly recommend taking your business to a more honest service. If they are assigned to you by Costco or some other company, I recommend asking for a different contractor.

I purchased a dishwasher from Costco and the delivery company arranged the schedule (day and hour) with Northeast Electrical for installation. But Northeast Electrical called me to change the day. It is very annoying because the installation was arranged on the same day of the delivery. The company is very rude to tell me that if you don’t want to change the day, you should find another company by myself to do it. There is no option so that I agreed and set up installation time again (they gave me 4 hours window to come) and I made a half-day off while my new dishwasher was on the floor in the kitchen. But they called me one day before installation to change the time suddenly. It really bothered me and my work that day.nThe installation was included in the purchase, but they insisted $130 additionally. What they did with additional payment is the installation of a water hammer arrestor. They said if you don’t pay $130, they would leave immediately (they hold their bag and buckets and pretended to leave). Even though the Installation of a water hammer arrestor is required, $130 is way more than the price we should pay for. Costco purchase already included installation. In other words, we don’t need to pay travel expense but only to pay for labor and the part for the installation. The part is $10~20 and their work labor for the installation took 2-3 minutes, a very simple connection between a water pipe and a dishwasher hose (no need for any plumber skills). Please see the picture I added.nCoincidently, one item near the door in my home disappeared after they left. I knew that it was there before they came and it was gone after they left. No one came between.nI also noticed that the payment is not for Northeast Electrical but for M.Woody’s. They asked me to write the check for M.Woodys. I think that Northeast electrical and M.Woody’s are separate companies and this installation is the outsourcing of the outsourcing. That situation usually doesn’t do any good for customers but causes ripping off customers. I don’t exactly how these two companies work here but that is my guess and why they try to rip off the Costco customers.nThere are two victims, Costco customers and Costco. We paid much more than we should do and Costco may have that blame. I believe that I am not the only one. I saw a very similar story from this company’s review below.nHere are my suggestions if you purchased a dishwasher from Costco and this company is supposed to install it. 1) Change the company if possible. I would contact Costco to change it even though the day is delayed. 2) If not, please install “a water hammer arrestor” in advance and ask them to do “basic installation” to prevent any hassle. I believe you should be very persistent about that.

Nice guys, very knowledgable. Very helpful