H&R Block

Maybe one of the most unprofessional experiences I've had in my life. I dropped my taxes off, filled out the paperwork and was told they would be done the following day. The following day came, and I tried calling about 4 or 5 times from work to make sure they were done, the phone kept going straight to voice-mail. When I arrived after work they asked who I was like they had never seen me before(I was there about 22 hours before). Anyway, they couldn't find my paperwork, and asked me if I could have dropped it off at a different location, which is pretty insulting. They argued for a while about who actually grabbed my paperwork right in front of me, and it took 3 employees over an hour to find my taxes, which still weren't done even though they told me they were. If this is how you handle peoples sensitive information you should not be in business. I was there for over 2 hours for something that was supposed to be done already, and worked a 10 hour shift that day. Sitting at your store and listen to employees argue was not my plans after work. I also was offered no discount and had to pay full price....nnIt's now a few days later, and I asked to send in a paper return and they filed electronically. My federal was rejected and I now have to drive to a different office on my 1 day off to get what I asked for done right. I cant believe I paid for this, its inexcusable!!!

Because I don’t take things personally, good or bad. All things are perfect! Have a good day. Stay Safe!ud83dude37

My experience was terrible. I talked to a crazy staff who had attitude. Will never call them again

Having Sandra doing my taxes puts me at ease.

Have been going for many years carol champange has been my tax adviser and she is always so very helpful and patient. Five stars for Carol