Best Buy

This Best Buy is mediocre at best. Five items I’ve purchased from here have been faulty, no direct fault to the employees, but a lot of the staff I’ve worked with have overtly nonchalant, unprofessional, or rude attitudes. Also, the staff’s skill and knowledge for the products is frustratingly limited for a tech space.nnWhere I will give credit to this place is that they have a quick process for returns and exchanges. If you know what you want and can get in and out, then this is fine - that’s about all this Best Buy has been capable of.

It's just a tv store with video game stuff and funkopops.

Went in to purchase a remote starter for my car. Sam was very pleasant to work with! She was very helpful and explained everything throughout the process. She knows her stuff and helped me get the perfect choice for my needs. The only downside was the amount of time for the next installation availability, which is over a month from now. Otherwise, awesome experience and can’t wait to get this remote starter installed!

Had a Viper alarm installed in my 2017 Expedition. Jason was very helpful and knowledgeable! Very pleasant attitude and courteous! I would recommend him to others. However the wait time between making the appointment and having the actual work done was too long! BB/Geek Squad need to hire more experienced installers at this store to keep the wait time down.

Pretty decent Best Buy at Potomac Yard. Even mid-morning on a weekend, there was still plenty of parking spaces available. We were on a mission to get a printer so that was the main objective. The guy that helped us (didn't catch his name) was helpful, although we did do our research ahead of time. Once we debated and considered the best printer to fit our needs, the same guy was able to check us out at their counter so we didn't have to go to the front of the store.nnWalking around the store, all the employees wear their mask and keep a disinfecting wipes container at almost every shelf. Restrooms are also clean and well stocked.nnPrices are pretty comparable. However, I noticed some of their items are out of stock (e.g. Nintendo Switch and one of the printers we were considering). They don't sell floor models.nnOverall, good experience. Highly recommend you check it out for your electronic needs.