Family Dollar

You can find what you're looking for the people are nice and polite

I love this store specifically! I’ve been to family Dollar’s all over the place. The store is not the biggest family dollar around and it’s not even the biggest in Worcester. There is another one in Worcester that has everything you can imagine and more. It’s the employees that keep me coming back to this location. Every single one I've met is amazing. Whoever does the hiring there should be very proud of themselves. I have never had a bad experience at this location no matter who is assisting me. I have even become what I would call friends with the employees. Just when I thought the customer service couldn’t get any better, I met the newest employee at this location yesterday 12/05/2020. Her name is Tricia. I needed to go back to the store today to get some icemelt. I ended up getting 120lbs. Each bag weighs 6 pounds. On my last trip out the door, I was taking three at once. I was going to put the cart back myself because I am able to one hand 60 pounds of icemelt. I was not struggling but Tricia was so amazing that she got out from behind the register and returned the cart to its little cart corral for me. I had it all under control myself and was more than able to put the cart back without dropping everything but I was so touched by her level of customer service. Every employee in there is top notch. Tricia Is an excellent addition to the team there and I just wanna make sure that her extreme active customer service hopefully makes its way to the ears of the store managers. When I was getting all these bags of ice melt, she hadn’t learned how to use the quantity button yet. I’m horrible with names but there was this female brunette employee Who has been there for a long time and is an amazing person as well. She stepped in immediately and helped teach Tricia How to use the button and I even heard her relaying information on when the appropriate time are to use the button. I’m not sure if that is a job function of hers to train new employees but good on both of them. Good on that more senior employee for taking the time to help Tricia Learn new register functions and relay proper store policy rather than just doing it herself. Good on Tricia For showing such a willingness to learn her job and good on her for her amazing customer service! There are so many others that have really been amazing there but I am absolutely horrible with names. My memory isn’t the greatest from my years in the military.

They fix the store it's alot better now

Very clean and organized compare to others. Staff is really nice.

Great bunch of ladies work there they're always kind polite and very helpful