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Ponos Used Car Co

519 Kanoelehua Ave, Hilo, HI 96720, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 5:30 PM
  • Tuesday 8:00 AM – 5:30 PM
  • Wednesday 8:00 AM – 5:30 PM
  • Thursday 8:00 AM – 5:30 PM
  • Friday 8:00 AM – 5:30 PM
  • Saturday 9:00 AM – 3:00 PM
  • Sunday Closed
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Ponos Used Car Co
Ponos Used Car Co
Ponos Used Car Co
Ponos Used Car Co
Reviews
Felicia Abrojena (03/20/2021)
Traded my SUV in for a FJ cruiser. Beautiful truck. But unfortunately the check engine light came on the very next day after purchase. I contacted ponos and they told me to bring it back and they’d have their mechanic take a look at it, which he did. A few hours later I picked the truck up and they gave me some story claiming it was just a sensor and nothing serious, I believed them. Within that same week the truck started overheating, took it to another mechanic and found out it had a blown head gasket and was recently given a simple fix of liquid head gasket sealant. Also found out they lied on the paperwork and stated the truck had 75k miles when the odometer was over 175k miles! My auto insurance questioned this and Ponos instructed me to lie and state that the odometer indeed said 75k miles and that I must have “not had glasses on” when I confirmed to the insurance company that it read 175k. I begged ponos to take the truck back or let me get my suv back or even let me finance another car, they refused. I was stuck replacing the entire motor on the truck and then eventually reselling for way less. My loan turned upside down, it dropped my credit. Spent thousands to repair it and forever repairing my credit lesson learned. Stay clear of Ponos. .
Nakoolani Cambra (06/10/2020)
Make sure you get all the car facts of the vehicle your interested in before you make the purchase here. Sadly we learned our lesson. On 5/4/20 we got a 2013 Dodge 1500... A LEMON! Yes it’s a “AS IS” sale but being honest with your vehicle sale would have been great. Do dealerships not have inspections on the vehicles they sell & just stay strong to their “AS IS” policy having someone get a vehicle that will just break down and not last a month or even a year? Luckily they let their partner mechanic shop take care of the few issues we found after having the truck for 4 days, but they wouldn’t take care of the additional problems we brought up when we drove back there since it wasn’t mentioned over the phone. We had no knowledge of the truck having all these problems & the dealership apparently had no clue either but hey... sell it to a Family anyway! A month & 4 days later... The muffler dislocated while driving because it appeared to have rotted off! More problems yet to come..... make sure you ask questions, get all the car facts & don’t end up spending more money on what you can’t even afford:( spending $700+ to get it replaced when we can get the money to fix it :( $21,000+ just sitting in the garage now :(
Puna Kaiamakini (11/22/2020)
My Son bought a car from pono last week and had a great experience
John Gonsalves (10/16/2020)
Very awsome bunch of workers thank u
Michael Carlin (10/15/2020)
On the website ALL cars say email for price. I need a little room here folks. Seriously? I'm not bothering and I'm sure other folks feel the same way.
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