Map
Detailed Information
- Place Types Car dealer
- Address 1 Keaa St, Hilo, HI 96720, USA
- Coordinate 19.7250036,-155.0589495
- Website http://www.bigislandmotors.com/
- Rating 3
- Compound Code PWGR+2C Hilo, Hawaii, United St
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Improving service as the pandemic fades. Got my car serviced and a problem with the rear hatch fixed in a couple hours.
Thanks for fixing my key problem...see you in couple weeks for internal work!
If you care about the safety of your friends, keiki, and the rest of your Ohana, do not buy anything from Big Island Motors. I feel absolutely violated.nnIt was naive of me to think that a dealership would sell me a safe vehicle. I bought a used Ford Explorer from them in January from Spencer Southwell. I bought it as is, expecting only a minor thermostat issue, only to find out after the fact that not only did it need over $4000 worth of repairs to the front end, but that the problems were in fact extremely dangerous to me and everyone else on the road, problems included: destroyed wheel bearings, ball joints, CV boots, and potentially a transmission. Whether knowingly or through sheer gross negligence, it shows they do not care about your safety or well being.
Been there twice. Both times courteous, fast service. Shuttle downtown fast & efficient. Well done!
Nightmare! brought my Subaru for an oil leak & engine smoking. At 10 am. was not informed shuttle did not start til' 10:30. Did not get a call til' I called at 2pm. & were still working on estimate. Got a call at 5 pm. still no estimate on repair. would have to leave it over night. next day did not hear until I called at 9 am. because would have to make arrangements to get to work. Lady had to call me back. She did call me right back & gave an astronomical estimate to change a few seals & power steering pump over $ 1,000! That's not the worst of it. I had to wait up to 14 days for parts. She did offer me a good deal on a rental. Seriously? Subaru has a good reputation for reliability however, I would not deal with this dealership under any circumstance. Unless u want to get screwed.
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