Hawaii Community Federal Credit Union

In these dark times, being lied to about a deposited check can prove very challenging for any normal person going through financial ruin. I normally go to the Kaloko branch since it’s the location I opened my Buisness account even if it’s 15+ miles further than the location in town. Today I was pressed for time. Had a difficult time depositing a Check from my mortgage bank into my account, polite young lady went to talk to a supervisor named started with L. When I was about to leave Supervisor comes up to explain her decision. I properly explained how I Bank at the Kaloko location. She then said there will be “NO HOLD”on the check if it’s CO-OP shared branch. My slip given showed the full amount deposited. I get home to find out she held $410 dollar on a HOLD after clearly saying it wouldn’t be and the slip given stating something completely different, Very unprofessional and unacceptable! I very much dislike the Kona Branch after this unjust incident.

Friendly, helpful, knowledgeable staff makes you feel like ohana.

Fast & friendly service!

This is a great place to bank they take care of all your needs. When ever you run into problems the are quick to take care of them. Two thumbs up I reccomend this bank to anyone looking for a great place to bank. Please come here to bank.

Never recieve money on time. Always closed on weekends that's terrible. Withholding funds or parts of checks ridicoulous. Hit and miss with staff some are ehh....others great. No overdraft problems or bs fees though needs work but better than other banks in kona