Costco Tire Center

I’ve been a member and fan of Costco for several years now but hadn’t taken advantage of the tire center located within Costco until recently. My husband and I were in need of tires for our Jeep and actually had an appointment to have it done at another establishment. We decided to do a price comparison at a nearby Costco Tire Center virtually.nnWe went to the Costco app and entered the information regarding our vehicle to get perfect match of tires that would fit our Jeep. Once on the list of tires, we were amazed at the cost savings we would get by purchasing the tires and having the install completed here. We completed our purchase of top of the line tires and set our appointment via online. And of course promptly cancelled our appointment at the other establishment.nnUpon arriving at Costco on the day of our appointment, we realized we had never paid attention where the tire center entrance was located. We parked near the garage doors and then entered the main entrance to inquire with the associate at the door. We then proceeded to the tire center.nnThe tire center associate requested our order number, took our contact info and keys and we went back around to begin our shopping. We had only been shopping approximately 30 minutes when we received the call. We continued shopping, checked out and went to the tire center.nnThe associate confirmed who we were and after brief info about next tire rotation, we were out the door. Easy peasy!nnI also noticed proper social distancing markers on the floor to aid customers during pandemic.nnOverall, I found the entire process simple. Purchasing on the app was user friendly as was setting the appointment. But if desired, you can also purchase in person. The cost savings was outstanding. Employees provided excellent customer service. The turnaround time was remarkable. I will definitely buy all my future tires from Costco Tire Center!nnHighly recommend!

wow, probably the worst customer service. I asked to get tires mounted and they said well costco only mounts their tires. I then asked if he had a specific size in stock. He said no we would have to order. ??? Well, why can't you check to see what you cannorder and maybe I would place an order. Surprised to be offered with no solution. A simple, let me check what I can get you would have been nice.

I bought my tires new at Costco in Burlingto, wa. Today I had a flat tire and I took it in for repair at the same store. Knowing that it would be busy on a Saturday I decided to get online and schedule appointment which I did for 1:15 in the afternoon. The website says to get there 15 minutes early so I arrived at 1 in the afternoon. My truck pulled out of the shop at 3:15!!! I was there for 2 hours and 15 minutes waiting for a flat to be repaired. Ridiculous!!!nThe staff told me that there's not a good communication between the online system in their store. Then why don't you take the website down until you get it fixed???!!! Horrible service !! I'll take my business to Les Schwab next time.

Great friendly staff with amazing service!

Stopped by Saturday night about 5:15pm (2-8-20) with a flat tire (nail). I had the tire off already and asked if they could patch it. The nail was 3+ inches from the sidewall. Before they even looked at the tire, they said it was too late (they close at 6!). Nothing was in the shop at the time! I showed him the tire and he said it was too close to the sidewall. It was pretty clear that he didn't want anything to do with me! Terrible service!!!! Brought tire to Walmart, in and out in 20 minutes and they didn't even charge me.