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Washington Federal Bank

115 E 4th St, The Dalles, OR 97058, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday Closed
  • Sunday Closed
Photos
Washington Federal Bank
Washington Federal Bank
Washington Federal Bank
Reviews
Adam S. (12/31/2020)
5 star people at this branch, unfortunately Washington fed. I mean WafD is a 2 star bank.
Ashley Guerrero (11/04/2020)
The Dalles branch is a joke!nTrying to get a new debit card has taken over a week. I have no access to my money and cannot pay bills due to having a expired card.nI called the customer service number and was told that the Dalles had a instant card maker.nI called the branch and was told yes come on down and we will give you a card. When I arrived (the same day) they told me the cards were counted and put away for the day and that They could send the card to my local branch in the morning for pick up. I called the next morning to see if it was ready and I was told I had to drive back to the Dalles to get it. I had already left work early once yesterday, I am NOT local to this Branch and drove 45 min in to get this taken care of the night before.nWorst service I have ever had!
Thomas Morgan (07/18/2020)
Terrible service. I understand closing the bank during covid, but you would think they would make keeping the ATM functional a priority. I've tried to use it twice recently, once it was out of service on a Friday at noon, the other time it malfunctioned in the middle of a transaction, said it was keeping my card for security reasons, then went to the out of order screen. I emailed them informing them of the issue, and received a complete cookie cutter response, I doubt an actual person looked at it (Thanks Steven O, Director of Service Client Care Center). I also requested to have my debit card returned, many weeks later no card. I would think when they find the ATM has kept some ones card they would get in touch with that customer, see if it was stolen or what happened then attempt to get it back to them, and ensure there where no fraudulent charges on their accounts.
Cathy M (12/03/2019)
Why all the horrible reviews?? This place is amazing. The staff is awesome and they even have complimentary coffee and cookies:) love this bank. Deserves 5 stars for sure
Madi Thomas (MadiTHasTheTea) (12/03/2019)
Set up my first bank account here! Had no idea what i was doing but The Dalles employees were so helpful and are always willing to assist if I have any questions:)) 10/10 would recommend Washington Federal Bank, The Dalles OR!!!
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