Don K Chevrolet Subaru Chrysler

My Dad bought a new truck here, his first in over 20 years, so we were extremely excited for him as he really deserved it! With this brand new truck, he was promised oil changes. He called multiple times to inquire as to getting the oil changed and was told to wait until it showed up/told him in the vehicle (and this being his first vehicle even having a computer to tell him this, he trusted them). However, when the notice finally came on in the vehicle and he called to schedule the oil change, the dealership said it was overdue and they would no longer honor the oil changes he was promised and supposed to receive. Please, please do not trust this dealership. To the dealership, please don't make promises and then make your own rules so you don't have to honor those promises. You took advantage of a very good, honest, hardworking person. Terrible customer service with yelling and rudeness like no other. Extremely disappointed and will never go back or recommend.

If you want to buy or are interested in getting to know about Subaru's, go and speak with Jonathon at Don K. All the people on staff are knowledgeable and easy to deal with. Absolutely zero pressure. By far the easiest dealership and salesman I have ever dealt with.

My daughter and I went into the Subaru dealership to get a look into the Forester vs. the Outback so that she could see which she preferred. This is her first time buying a car and she was excited and thought she wanted a subaru because her friend had an outback that she likes.nThe salesman we connected with was a challenge. He spent 20+ minutes showing my 19 year old how to look up cars on the internet (you know, because they are the LEAST tech savvy generation of all time), referred to a consumer survey as if it were based on some form of scientific evidence, called us girls in the MOST condescending way possible (I was raised in the south and have no issues or beef with being called a girl.....unless you seem to be doing it to illustrate what I don't know), and focused on engine placement and comparisons of a 2012 cheap car build with a 2021 premium (as if there wouldn't be obvious differences? Bless his heart.) And we left with never getting to see inside the two vehicles we came to see.nWe walked in pretty much prepared to purchase a Forester or Outback and walked out loathe to ever consider a Subaru even though they are excellent vehicles.nThis experience concerns me about the median intelligence level of car buyers in the Flathead if this kind of tactics works.nHappily we went from there to look at other vehicles and she purchased a Toyota Rav4 SE after being listened to properly and actually informed with useful to her information.nPart of me wants to believe that there were logical reasons for the mishandling of our inquest but the bottom line for me is this......nHow hard is it to open the doors of two different vehicles for a comparison?

Visiting this specific dealership on our way to Glacier NP made me realize how fortunate I am to have purchased my first Subaru!!! Wow!nThe customer service we received was 5-star. To add, Subaru is the most dog friendly car company I have encountered. The friendliness of the staff make you feel like a valued customer. Don K was able to save my flat tire (I had just purchased the car a few days prior in CDA, ID).nFinally, shout out to all dealerships I’ve visited since making my first Subaru purchase. :) :)

Best place to buy a car. The best Subaru warranty out there. Twenty year 200,000 miles warranty. The best warranty for any vehicle.