Ideal Cars & Trucks

Saw a car I really liked on the website and filled out the application and was taken care of fast. Was able to see and test drive the car and take care of the payment and payment plan that day. Luke made it a very easy experience and an enjoyable one at that. 5 days in and I'm loving my new 2005 Mustang GT. It was put in the shop due to a small reason and luke took care of it in full and I got it back fast. Thank you for the fast and educational experience

If I could give them six stars I would! The entire process was seamless. From when I first contacted them to driving out of the lot. I was able to test drive, get a loan through their bank contacts, find a great warranty package, and drive out with temporary plates - all within an afternoon.nnFor the one small repair the vehicle needed - they connected me with a mechanic and covered the costs.nnI worked directly with Luke, who was patient, friendly, and knowledgable about the entire process. This was extremely helpful with it being my first time financing a vehicle. He even put up with speaking with my overly talkative mom all the way in New York - haha!nnThank you, Luke!! A month and a half in and I'm still loving my car.

Just bought a 2007 Mustang GT and it was one of the best experiences buying a vehicle in my life. I originally came in to look at another Mustang but I wasn't happy with the car. Jim showed me the other Mustang that had just come in as a trade in. I took it for a test drive and even though it still had a spare on the front and the check engine light was on they assured me that the issues would be taken care of before I took delivery of the car the next week so I went ahead and put down a deposit. I live in Portola so getting back and forth to Reno can be a pain. The following Thursday I had a friend of mine take me back to the lot to pick up my new car. The car had the proper tires on it (cool old style rims, looks like the muscle cars from my youth) and the check engine light was off. Lucas got me some awesome financing through a local credit union and I was off to drive my new car home.nOn the way home the check engine light came back on. I was already scheduled to have it smogged (California - Nuff Said) so I went ahead and took it in. The technician diagnosed the problem as the aftermarket cold air intake that one of the previous owners had installed (causing a lean fuel condition). I called Lucas and told him what the problem was and he immediately apologized and told me to go ahead and order the parts that I needed and they would reimburse me the cost of the part. I received a check for the cost and was able to get the car legal.nI would defiantly recommend Ideal Cars & Trucks to my friends, they were great to work with and bent over backwards to help me get the car of my dreams. Thanks you to Lucas and Jim!

My car died right after Thanksgiving and it was another bad thing to happen in 2020 and not good not have a vehicle with 2 kids right before Christmas. I'm from out of town and had to get me and my kids back home. I put a application in online to try and get approved for something and I was called almost right away and Luke immediately was there to help and genuinely cared. I dont have the best credit and I had very little down. Needless to say I got a beautiful all wheel drive SUV for my kids and I. I waited a month to write this review because I wanted to see the after sale follow and Luke continually was there to help and the car is running great! Highly recommend.

Being a first time buyer I was super stressed about the process of buying a new truck but these guys made it very easy and fun. HIGHLY RECOMMEND these guys if you're looking for a new vehicle!