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Dolan Auto Group

Reno, NV 89511, USA
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Detailed Information
Openning hours
  • Monday 8:30 AM – 8:00 PM
  • Tuesday 8:30 AM – 8:00 PM
  • Wednesday 8:30 AM – 8:00 PM
  • Thursday 8:30 AM – 8:00 PM
  • Friday 8:30 AM – 8:00 PM
  • Saturday 8:30 AM – 8:00 PM
  • Sunday Closed
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Dolan Auto Group
Dolan Auto Group
Dolan Auto Group
Dolan Auto Group
Dolan Auto Group
Dolan Auto Group
Dolan Auto Group
Dolan Auto Group
Dolan Auto Group
Dolan Auto Group
Reviews
Corey Plumb (01/31/2021)
This dealership is wonderful when Selling a car ... Service department is terrible. All they care about is having money in their purse. Insurance was paying for a new windshield. They were guaranteed payment by Farmers. They waited to get hold of Farmers until after the claim department closed to let them know work was complete. Farmers said if they had contacted them 15 minutes sooner they would have paid immediately. Because of the ineptness of a service writer they would not release my car back to me until it was totally paid for. Farmers had told them all they had to do is collect my deductible and they would be paid immediately the next business day. The 2 service managers would not listen to reason, or believe Farmers. These supposed managers would not release my vehicle on a Friday night after they failed to contact Farmers timely. If they told me before I had them replace the windshield, I would have taken it to a reputable glass company that works with national insurance companies all the time. The entire service department was terrible. Take your vehicle elsewhere for Service. Total lack of communication, total unprofessional attitudes.
Geoffrey Peterson (11/08/2020)
Promt service. I waited for my vehicle during a standard (20k mile) service. Waiting area is nice, comfortable and clean (though stripped of the previous amenities, due to covid, no doubt. The service rep (Steve) was knowledgeable and friendly. My car was taken into the service area immediately and I was back out on the road in under an hour. Pleasant experience. Concise and thorough written automobile report provided at the service conclusion.
Ervan Darnell (03/29/2021)
I have only interacted with their service department. They've always been good about getting service done as agreed, on time, and offering rides to and from.
Rick Rea (04/13/2021)
Great place to buy a car. No pressure
Kellie Crosby-Sturtz (01/19/2021)
Waited for 20 minutes without help. In the cold. Only had one car available I wanted that sold without being contacted even thought they had my info. Sorry but have my business to another auto dealer that actually paid attention to what I was looking for and responded to me right away.
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