Knightsville Service Center

Great People Great Sevice ud83dude00ud83dudc4dud83cuddfaud83cuddf8

I had a rather disturbing experience with this shop. First, I want to admit that I used one foul word and I don't typically do that..and I apologize. Even if I felt I had justification for it, it is not appropiate.nnSecond, despite my poor choice in language, this is what happened.nnI showed up after a 3 and a 1/2 hour drive. I had done my initial inspection there for Rhode Island on 6/26, Chris said if you come back any morning you don't need an appointment, just need to do a spot check on that tire and you will be fine. It was 1150AM. Yes, close to noon, however, still morning and with all the construction I was supposed to literally arrive 1 hour and a 1/2 prior to 1150AM. Now, Had Chris specified it needed to be first thing in the morning or you needed to make an appointment, I would have done so. Who drives two hours just on a belief they don't need an appointment and then would insist someone just do something for you? Not me.nnHowever, John was by the register with two other guys. John's words from the start very very rude (remember I am a customer who paid his shop to do a service). He was so upset because it was no longer morning at 1150AM. I am sorry but 1150AM is technically morning. Again not my intention to be so close to noon.nnJohn responded to my one foul word with multiple foul words including calling me names and even pushing me out the door. He even called the cops because he felt justified in his actions. I was outside (while he was ranting and calling the cops) having a panic attack and on with Rhode Island Department of Motor Vehicles finding an alternative to ever coming back to this shop because I felt very unsafe and I felt like John's anger and name calling was not okay on any level.nnI talked to my lawyer and I talked to the police. I could press charges and make a stink over this, however, unlike John, I want to show him compassion.nnI am asking you not to judge John or his shop on this one incident. His behavior as my one foul word wasn't okay. And two wrongs never make a right.nnI want people to understand it is not acceptable to call people names, nor treat them badly. We are all under extra stress and isolation and times are hard. I hope John isn't typically who he showed me he was. I hope he can give me forgiveness for my anxiety and my foul word.nnI am offering John compassion. I encourage you to do the same to other people. In a world where I can be anything, I chose to be kind.

Took my Car for Vehicle Inspection , Chris was an awesome guy.. He did a quick job and mentioned clearly about whats required for the vehicle..much recommended

Finding a mechanic you can trust is difficult. These guys are it. They are up front with their pricing and work fast.

Great service center!