Direct Tire & Auto Service

The Best of the Best! I would highly recommend Direct Tire to anyone looking to receive great service! I tried two other tire dealers for the tire I was looking for with no success, called Direct Tire and the associate was able to find my tires and set up an appointment for the following week. Yes we have the world of on-line but when you get genuine Great live customer service this is where you want to spend your money! You Rock Direct Tire well done!!

This is a great outfit to deal with. They were prompt, friendly, courteous, clean, gave me a loaner car for the day, fair in pricing and honored their coupon. What more could a person ask for? I will definitely go back again for service and recommend them to anyone else.

Just had my winter tires installed and my regular tires put in their storage. They check the brakes and gave me a video showing me that everything was fine. I’ve been doing business with Direct Tire for almost 40 years and they are superb!

This was my first time using Direct Tire but they had come highly recommended by other people. They were super professional and timely with everything. Will definitely be going back to them in the future.

I was a little concerned at first because I had been told over the phone to pull up in front and wait until they were ready. I pulled up in front and was bristly told to move. Sue was running the show and didn't have time for newbies. After I found a place to park things got better. Sue, very efficently collected my keys and double checked which tire I wanted looked at. There was plenty of seating outside which I very much appreciated. The public WiFi was awful but other than that I really enjoyed being outside and watching the customers come and go as Sue managed the whole process. Everyone else seemed to be long-time customers. Before my car came out I had a video texted to me with a technician explaining what he did and what the problem was after doing an overall safety check on the car. I couldn't watch the video because of the WiFi connection there but was very pleased with it when I watched it at home. I was very surprised when I got my receipt back as nothing was mentioned about the amount when Sue collected my credit card. My surprise was how little I was being charged for the solution to my problem. I had taken the car to a different place in Lexington where they kept the car for a full day, did not solve the problem and charged me exactly twice as much as Direct Tire charged me. Direct solved the problem, showed me in a video exactly what the problem was, only took any hour and charged 1/2 as much. I will definitely be back to Direct the next time I need tires.