EōS Fitness

EoS is a great gym. We started working out here last month and have thoroughly enjoyed it. They do a great job of keeping everything clean and maintained. They also have a lot of unique machines that I've never seen at other gyms, which I love. The team members are all super friendly too.

I am super frustrated. When I originally signed up the gym had not opened. I wasn’t really informed clearly when the gym opened and that I would be charger over $70 bucks 30 days after opening. That was probably my bad. However, the manger at the time (who no longer is the manger) gave me a paper stating 100% money back guaranteed within the first 30 days. I realized they were opened when they charged my account. I went in person to cancel the account because I was upset at the large amount of money unexpectedly charged. (Once again probably my bad) I talked to two girls in person at the front desk who told me they cancelled my account and I should receive in full in 5-7 days. I waited and never received a refund. I called back about two weeks later and it was stated my account was never cancelled but they would cancel it now and they would have a manger call me. I waited maybe a week and called back they also stated that my account and not been cancelled and there was no note. Finally they had a manger called me and left a voice mail stating that there was no record of me on the original date. I am beyond frustrated! Staff I have talked to Max (no longer works there) Two girls at counter (wish I would have got their names) Lauren Chris Cameron (left me a message and haven’t been able to get ahold of him) Scottie - says he processed the refund and I should see it in 5-7 days. Will change review if I actually see refund. I have received a refund.

So far this gym is great! I've been seeing a personal trainer and she's wonderful. The gym is very sanitary and all the equipment is clean and new. The staff are very friendly and helpful. I can't wait till my next visit.

At first this was a good place, thought of transferring from my other gym. Until they stole my friends drivers license. Max miller was the name I believe pocket the license and left and would not return. The management there is poor.

Cancelled my membership months ago and they continue to charge me. Filing a report with the BBB as well as looking into legal action. I work for a gym and my company would NEVER scam folks like this. Do not sign up here.