Jos A. Bank

Stopped in today with a quick question and the assistant manager, Patrick R., had an answer that went above and beyond exceptional customer service - did it with a smile and merry Christmas send-off - earned our patronage for the years to come!

Patrick, and John are the best in the business. There is no need to go anywhere else. I had picked some items out online and arrived when the store had opened at 10am. I was instantly greeted by a friendly, and professional staff. I had reserved a suit online, and when I arrived it was waiting for me. After taking my measurements, I had asked to look at other suit options. Patrick pulled out a variety of suits and cuts to fit my specific needs(business travel, formal evening wear, and business casual for travel). While we were reviewing the different options John had already taken my measurements and begun alterations on my first suit. After finishing my suit selections, Patrick assisted in picking out custom fit shirts. For a guy with my build, finding a tailored look is extremely challenging. After checking out(which was more than reasonable for the quality of suits and shirts purchased) I was informed these items would be ready ahead of a business trip(two suits and two shirts rarely can be done that quickly). Later that day I received a call, about 3 hours from when I had left the store, my suits and shirts were ready. Upon arrival we fit the suits on last time to ensure that no additional work was needed, and the fit was perfect. Beyond exceptional quality with work that John was able to do. I recommend calling the store, and setting an hour aside with Patrick, and let John work his magic on any alteration.n10/10 would HIGHLY recommend anyone in need of a new suit, or business wear. The custom suit capabilities are already being explored.

Had an incredible experience working with Pat. He was incredibly helpful with picking our a suit and several additional blazers. I could not recommend Jos.A Bank on Broadway more.nnPat worked with me to pick out the perfect combos and also worked with me to get the best value with the promotions they were running.nnWill be getting all suits and dress clothes from there.

What a great experience at the Saratoga Springs Jos A. Bank! To be honest, I had thought of JAB as a clothier with an older style, and would have walked right by, except the $500 wool coats they had on the sidewalk were marked down to $149, so we stopped. I found Nadia inside, who helped us get the coat to try on. In an instant, she noticed my 20yr old boots and found a pair that were just my style. I love a great salesperson, and Nadia is the best. Gentle suggestions but never pushy. Sweet and helpful but never over the top. When I tried on the cost with the boots it was a perfect match to my very eclectic style. I bought both instantly.nnIn addition, I was completely impressed by the modern and on-point fashion inside. Much better than I’d expected. We have a JAB store near us at home, but I honestly can’t imagine buying from anybody but Nadia. My wife and I come to Saratoga Springs once a year, and a visit to Nadia and JAB will be a regular stop for us going forward.

Rebecca's did a great job helping us with our wedding rentals! Very knowledgable and attentive. We will be ordering from her soon. An older man- who I assume was the manager, however- was very rude to one of his female employees who was trying to help. A big turn off toward him!