The Wedding Agent

RUN FROM THIS BUSINESS!! Contacted Mia when pandemic just started and needed chair covers and burlap table runners for a wedding 10/24/2020. Well we all know now we can’t have the wedding. It is now a small intimate ceremony.nMia has the chair covers and was going to have to order the burlap table runners. She hasn’t ordered them yet but refuses to refund any money. We never signed a contract but she thinks because it says something on the bottom of a receipt, she’s entitled to all our money. Over $800! for doing nothing!nDo not use her services. Brides beware

Would highly recommend this business! Mia went over and above to help us when our daughter’s wedding had to be rescheduled due to the Coronavirus outbreak. She has the most beautiful selection of decorative items and is so creative and helpful. Can’t say enough good things about The Wedding Agent!

In March of 2019 I contacted The wedding agent in an effort to rent 2 throne chairs for my wedding in August of 2020, they were running a special on them. I spoke with Mia, paid the deposit, was given the need information such as when the final payment was do and the responsibility of both parties. On June 30,2020 I received an email from the store asking if I would still be going forward with my event due to everything with coronavirus, the was yes, at which point the store responded back letting me know my final payment was due by July 10, 2020. The total for the chairs was $379 I put a$200 deposit down when I booked, leaving a balance of $179, in addition I was then told that in addition I now had to pay an additional charge of $100 before the chairs could be delivered. I questioned the charge as it was not a part of the contract between me and the store. I then explained that while I had the balance due per our agreement as a bride 1 month out from my wedding I just didn't have this additional fee to pay, the store responded by saying that the fee would be refunded after the chairs were picked up, I once again explained that regardless I didn't have the extra money. At this point I said to them ok well I guess you will have to cancel the order but I'm asking for a portion of my deposit to be returned (50% at least) even though I felt I deserved a full refund, they informed me that they had no intention to return any part of the deposit because I cancelled the order, however I only cancelled due to this hidden fees that they were trying to charge at the last minute meaning they were in breach of the contract not I. Once I said that the store stopped responding in general. Brides beware of this store. They are not honest! They're a rip off. The same $100 that was removed during the special they ran was the same $100 she was trying to find a way to add back in.

The Owner (Mia) was a great pleasure to meet with. My fiancee and I made an appointment and got amazing ideas, professional treatment and didn't rush me through like another place on Niagara Falls Blvd. This place is truly amazing, so many beautiful and cool things Ive never seen. I appreciated the help with what I was bringing to her through Pinterest. I am truly at ease now and excited, I can't wait to see the finished product. She also came very highly recommended from every single venue we had checked out including the one we booked. GO here.

Mia was such a pleasure to work with. I loved that she was just as excited as I was from the moment I walked into her shop til the day of my event. She is professional, kind, and caring. I went to her after dealing with a horrible person and THANK GOD I did because she saved my decor. Everything she has is gorgeous! I highly recommend her especially if you don’t want to deal with a headache.