Deltex Electric Inc.

It was easy to find but the entrance was a mystery.

I have a home warranty company that apparently contracts with Deltex. The reason for the service call was due to the socket (GFI) in my kitchen keeps tripping at least 3 times a day. The technician came out and checked my socket letting me know that it is getting power, that was the only thing he checked. Well I'm not electrician but if the socket is on already doesn't that mean it's getting power. I asked about checking the wires and/or the main power box to see what else could be going on. The tech told me he could not check anything unless the power was off. Well of course the socket tripped twice before the next morning. I call the company the next morning and the on call rep took the message and no call back. I called again 3 hours later and the on call rep told me that she saw my call logged and was not sure why I didn't get a call back. She came back on the line to tell me that the company said I need to call my home warranty company. No courtesy call back as they have an on call service. I then called my home warranty company and they called Deltex. Deltex then called me stating that there was nothing they could do as the tech said the power was working. I explained what the tech did which was nothing. He proceed to tell me that he was at his son's baseball game. I also told he that noone had the common courtesy to call me back after the first call. He asked what did I want him to do. FIX it. He hung up on me. My warranty company called him back twice and he was rude to them and used profanity. DON'T USE THEM. HORRIBLE!!

This is my Wife's account, but I had to move my electric meter boxes from inside my basement to the exterior of my house -- electric company was threatening to turn off my power due to it not being up to code. I called 3 or 4 different companies and nobody answered. Deltex picked up on the first try, Mike came in, handled everything and was done within a couple days. Fantastic service and remarkably low price (I had a personal friend stop by who wasn't licensed in the city of Buffalo and he told me his estimate would have been $2,000 more than what Mike charged me). I will definitely be using them in the future.nnThanks again Mike.nnWill

I have a home warranty that provides me with repair service. They assigned me to Deltex and advised me to make contact with them. I did, over and over... on the third try, I spoke with a person in charge who complained about the warranty company, said he wasn't contacted by them and proceeded to pass the buck of why there had been no call to me. I simply mentioned that even if the warranty company hadn't contacted them, that I had and my calls were not returned - so strike off one star.nnNext, when the work needed was assessed, the warranty company agreed to pay $159 to replace my ceiling fan and the hourly charges to install it, materials charges for outlets and switches and all the repairs and time that Deltex quoted them. The fan that Deltex provided was retail priced at $59, looks cheap and has different lighting capabilities. When the technician called about it the attitude seemed to be that the warranty company didn't give them enough money to di the job properly... but Deltex have the quote - strike 2 and 3nnThe only bright spot was the technician himself, very professional and personable. So the two stars are really for Mike doing a good job, but I would not prefer to work with this company ever again! I don't recommend.

For the last 10 years my company has worked with Deltex. They are highly responsive and go above and beyond to assist in finding solutions to any of our concerns! Highly recommend.