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CVS

978 Boylston St, Newton, MA 02461, USA
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Detailed Information
Openning hours
  • Monday 7:00 AM – 11:00 PM
  • Tuesday 7:00 AM – 11:00 PM
  • Wednesday 7:00 AM – 11:00 PM
  • Thursday 7:00 AM – 11:00 PM
  • Friday 7:00 AM – 11:00 PM
  • Saturday 7:00 AM – 11:00 PM
  • Sunday 7:00 AM – 11:00 PM
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Reviews
Thomas O'Malley (11/27/2019)
One of the better CVS stores you will find. Points for the setup and lots if roomnHas a public restroom, critical when traveling on rt 9nLarge spacious aisles. Fine. Knowledgeable personnel. The pharmacy is first rate, never have I encountered a problem they couldnt fix. I give it an A.
James Smith (01/24/2020)
Pharmacy is completely and utterly useless. Had been referred to CVS as another pharmacy didn't have the prescription. The other pharmacy spent 35 minutes on the phone not getting an answer. When I tried same applied. I don't want to make a trip only to find that they don't have it either or it's not ready. Timewasters. Avoid. Find somewhere (anywhere) else. I would give them 0 stars if possible.
Darci Klein (03/03/2020)
The pharmacy is unresponsive and Never answers their phone. They have taken several days to fill Rx's sent from my doc, and since they don't answer the phone, the only choice is to go to the store to inquire. Terrible service.
Thea Perez (01/16/2020)
Used to be really convenient and efficient but they must be understaffed at the pharmacy these days. Prescriptions are not ready on time. I’ve wasted so much time waiting for scripts that were supposed to be waiting for me.
Galina and Jacob Bast (11/06/2019)
Horrible customer service. I would give rating 0 if I could. Usually, I never complain, I always give everyone benefit of the doubt. My experience was so bad that I couldn't find ANYTHING that I could explain the staff's uncaring and insensitive behavior in pharmacy department. I just needed a simple flu shot and after registering I was told to sit down and wait for my name to be called. That is what I did. I waited for about 30 minutes. Within this time, I asked a few times if anyone called my name. I was curious because there were no customers waiting for a flu shot. I was told to wait for my turn. The staff was very irritated, they yelled that I did not register (I did register) and I am waiting in a wrong chair. I was sitting 10 feet away from pharmacy, nobody told me that I needed to register again and I am sitting in a wrong chair. There are no signs where the flu shot waiting chairs are. Wow!!! I will NEVER come back!!!
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