Muzi Chevrolet

Five stars to Rodolfo (our salesman) at Muzi and Scott (the sales manager) at Muzi. This was by far THE BEST experience i’ve ever had at any dealership. They were straightforward, and honest. They were considerate to the fact that i had 4 young children and not any time to go back and forth with numbers. The time i was actually at the dealership total was about an hour. All other communications were from the comforts of home. When it was time to come in to get the vehicle everything was ready and just needed to sign papers. They even offered delivery if i needed. They made it SO easy, and were great people to work with. I highly recommend these guys if you’re on the market for a vehicle!! Thanks again!

Just bought a chevy sonic and absolutely love it. Rodolfo was amazing! Great customer service and will definitely go back if we ever need a new vehicle. It's great to leave a dealership feeling like you got a great deal!

I leave my car for a service at this place in Needham. It was hit by third party Vehicle. No one even contact me about accident. I verified that 3 hours later when I called to ask if my car is ready. I come next day and what I see, nothing was done. They got the third party info. No one call to make accident claim. Body Shop Manager Donna DiVenuti, said it’s not her fault what happen, I agreed not your direct fault, but it was happened when my car was in a service at Muzi Chevrolet and they wore responsible for my car until I got my keys back. Only after that she start calling to insurance. Several times she repeat she doesn’t have to do that and she doing everything above and beyond. I ask if they can give me a car or rental car, because I’m out of wheels. She said no, because there is no claim number yet. I said you guys leave me with out car. She send me to Service Manager John. He also said no, not without claim number. I was waiting for updates for 5 days, None. I called and left message to please call me back, None. Next day I got Donna on the phone and first what I heard was, why I bother them, it’s not her responsibility, they still have no claim number I’m not eligible for rental car and remind me she is doing everything above and beyond. My pulse going crazy, I think it was 200 times per minute. I’m hang up. I was so upset. I had worst experience and poor customer service. I decide to fix my car in different body shop. Never again will buy Chevrolet. They are only nice when you buying a car, after a deal done, they loose interest in you.

I have had several used/older Ford and Chevy vehicles that have been serviced at Muzi over the past 15 years. This includes major work like engine replacement and collision repairs at the Muzi Collision Center. All 3 of these service groups have and continue to provide great work at reasonable prices. Its the best one shop stop for service and well worth the 70 miles I must travel from home. It will be my go-to if and when I finally decide to spring for a new vehicle as I know they will keep it running long after me :)

Came for oil change, sticker, fog light replacement, recalls, and inspection sticker. Added cabin filter replacement. $250?? Was charged $45 for a fog light bulb (which the tech broke inside the housing, now there's shards of glass all inside the light housing) and then quoted $1,800 for pads and rotors. $1,000 for parts like, $800 for labor. That's insane. $170 was what I just paid for 4 rotors and pads for my truck and I'll do it in my driveway. No wonder no one wants to go to dealerships. Been going there 5 years for oil changes, never had an issue, but yeah that's absurd. $75 total for a fog light bulb. I knew I should have done it myself.