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CVS

1 W Edwardsville Rd, Wood River, IL 62095, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 9:00 PM
  • Tuesday 8:00 AM – 9:00 PM
  • Wednesday 8:00 AM – 9:00 PM
  • Thursday 8:00 AM – 9:00 PM
  • Friday 8:00 AM – 9:00 PM
  • Saturday 8:00 AM – 9:00 PM
  • Sunday 8:00 AM – 9:00 PM
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Reviews
Landon Marcum (11/17/2020)
Andrea and Dawn are absolutely the worst pharmacists I have ever had the misfortune of meeting. They are rude, judgmental, and unnecessarily standoffish. My wife and I called to check on my wife's prescription, Dawn answered, and we were rudely informed that it would take 2 or 3 hours, and when we told them we had no vehicle and stayed in Granite City, they brutally said that it wasn't their problem. We decided to come in and wait for the prescription hoping to cut down our wait time.We waited behind a man in line and overheard the pharmacist, Andrea, tell him that his prescription would be 15 minutes, if he waited. Though when we got to the register, Andrea told us that it would be quite a while before my wife's prescription was ready, and refused to explain to us the difference as to why we had to wait, but the man didn't. We waited in the store for a inconceivable two hours before we were finally given the prescription.
DIANA LYNN (10/16/2019)
The only time I ever go there is to pick up a picture. I only use the photo department when I have a coupon for a free picture or when they have a special in their in photo department. I have actually never been past the front counter in the store. so really I have no business reviewing this store since I've never really been inside the store except at the front counter. But I can say the people that are at the front counter are very friendly and will greet you every time you come in and that's about all I can say about this store.
Trish Null (11/05/2019)
I wouldn’t even give this place negative stars!!! Always short handed, extremely rude, tells you one thing but when you go to pick up your prescription they tell u another. It should never take 8 hours to fill anything period!! I’ve never felt so insulted while I’m being spoken to by the pharmacy staff! I can’t understand how any of these ladies still have a job! I’ve been in customer service for years and if I even thought of being as rude and disrespectful to my customers I would not have a job! I really think that cvs needs to take a look at the decline in customer satisfaction rates and take action.
Marci Thomas (10/05/2020)
My father who is a veteran & on oxygen was treated extremely rudely today by pharmacy staff while trying to get a flu shot.
Dylan Budde (07/03/2020)
This locations pharmacy needs shut down. Every time we get a prescription sent to this pharmacy, they will call to notify it is ready to pick up, we get there to pick up and they will tell us its out of stock!nSo how do you send a notification that its ready to pick up?!?!? Not to mention these are basic medications like antibiotics!
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